Critical Error after Codeless Page Builder install

error

- 7 months, 2 weeks ago alvisecastagna
  Participant
  
  Expired
  
  After installing the Codeless Page Builder plugin the site goes into critical error. How can I fix it? the theme is Picante. thanks
- 7 months, 2 weeks ago azam
  Keymaster
  
  Hi,
  Please provide us with your website URL, wp-admin access, and FTP information (username and password)?
  Kindly send this information using the “Set as private reply” option to ensure the security and privacy of your data.
  
  Thanks,
- 7 months, 2 weeks ago alvisecastagna
  Participant
  
  Expired
  
  This reply has been marked as private.
- 7 months, 2 weeks ago azam
  Keymaster
  Hi,
  Please check and let me know and kindly use codeless page builder.
  
  Thanks,
  
  This reply was modified 7 months, 2 weeks ago by azam.
- 7 months, 2 weeks ago alvisecastagna
  Participant
  
  Expired
  
  Hi Azam,
  nothing change still not working. we have always the same error.
  Can you please help us?
  
  Thanks
  Alvise
- 7 months, 2 weeks ago azam
  Keymaster
  
  Hi,
  Please share your FTP info (user, password, port number, server ip/address and protocol name).
  
  Thanks,
- 7 months, 2 weeks ago alvisecastagna
  Participant
  
  Expired
  
  Hi Azam,
  as i say before I can’t give FTP access. The problem is in the js-compose called codeless page builder. Can we use the normal one? How we can fix this problem? Like this the theme is fully unusable.
  
  Thanks
  Alvise
- 7 months, 2 weeks ago azam
  Keymaster
  
  This reply has been marked as private.
- 7 months, 2 weeks ago alvisecastagna
  Participant
  
  Expired
  
  Hi Azam,
  now it’s working. thanks for yours support.
  Can you please delete your user in WordPress?
  I all ready create the new one.
  
  Thanks
  Alvise
- 7 months, 2 weeks ago azam
  Keymaster
  
  This reply has been marked as private.

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