Code is already registered for other domain

license

- 5 months, 3 weeks ago marckmendoza
  Participant
  
  Supported
  
  I Installed the template and entered the registration provided then after a few clicks here and there trying to see the starter sites, my website went in to an error that I was not able to get it back so I had no choice but to restore a backup and start all over again.
  Now that I install the template again and trying to register the product I am getting this: “Code is already registered for other domain”
  
  It is the same domain and same website, why is this happening?
  
  Thank you for being so supportive
- 5 months, 3 weeks ago marckmendoza
  Participant
  
  Supported
  
  This reply has been marked as private.
  - 5 months, 3 weeks ago azam
    Keymaster
    
    Hi,
    Please try to use same purchase code and let me know.
    Just in case your demo or starter site doesnt work, Please provide us with your website URL, wp-admin access, and FTP information (username and password)?
    Kindly send this information using the “Set as private reply” option to ensure the security and privacy of your data.
    
    Thanks,
- 5 months, 3 weeks ago 2TMStudios
  Participant
  
  Expired
  
  This reply has been marked as private.
  - 5 months, 3 weeks ago azam
    Keymaster
    
    @2TMStudios,
    Please provide us your purchase code and we are not allow the people to post the reply to others thread.
    
    So, Please open your own thread – Thanks!
- 5 months, 3 weeks ago marckmendoza
  Participant
  
  Supported
  
  This reply has been marked as private.
- 5 months, 3 weeks ago 2TMStudios
  Participant
  
  Expired
  
  This reply has been marked as private.
- 5 months, 3 weeks ago azam
  Keymaster
  
  @Enrico,
  Please try to use same purchase code and let me know.
  Just in case your demo or starter site doesnt work, Please provide us with your website URL, wp-admin access, and FTP information (username and password)?
  Kindly send this information using the “Set as private reply” option to ensure the security and privacy of your data.
  
  Please Open your Own Thread – Thanks
- 5 months, 3 weeks ago marckmendoza
  Participant
  
  Supported
  
  This reply has been marked as private.
- 5 months, 3 weeks ago azam
  Keymaster
  
  @marckmendoza,
  can you please open your own thread rather than posting reply to others thread and also tell us which demo you want to me import.
  
  Thanks,
  - 5 months, 3 weeks ago marckmendoza
    Participant
    
    Supported
    
    This reply has been marked as private.
- 5 months, 3 weeks ago marckmendoza
  Participant
  
  Supported
  
  This reply has been marked as private.
- 5 months, 3 weeks ago azam
  Keymaster
  Hi @marckmendoza,
  Yes Kindly open your own tickets as we don’t reply on such tickets which are not belonging to you security issue.
  
  Thanks
  
  This reply was modified 5 months, 3 weeks ago by azam.

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