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TWITTER DOESN’T UPDATE

    • 9 years, 7 months ago metdissenyweb
      Participant

      Expired

      Hi,

       

      I have a question, i don’t know why, but the widget twitter tower, doesn’t update since 9 novembre, and if you entry on twitter you can see news tweets, how can i fix?

      Website: https://timeandglam.com

      Twitter: https://twitter.com/timeandglam

       

      Thanks!

    • 9 years, 7 months ago metdissenyweb
      Participant

      Expired

      Hi,

       

      I have a question, i don’t know why, but the widget twitter tower, doesn’t update since 9 novembre, and if you entry on twitter you can see news tweets, how can i fix?

      Website: https://timeandglam.com

      Twitter: https://twitter.com/timeandglam

       

      Thanks!

    • 9 years, 7 months ago Mirela
      Participant

      Hello,

      Sorry for the inconvenience.
      We will fix this in the next update which will be released shortly.

      Best regards!

    • 9 years, 7 months ago metdissenyweb
      Participant

      Expired

      Approximately when do you think that you release the update?

       

      How i can know that you have relased the update?

       

      To update this widget, how can i do it?

       

      Thanks!

    • 9 years, 7 months ago Mirela
      Participant

      Hello,

      You will be notified via email, when the update is released. You can not update the widget by yourself. It is incorporated with the theme.
      The update is scheduled to be released very soon but I don’t have an official date just yet.

      Best regards!

    • 9 years, 7 months ago metdissenyweb
      Participant

      Expired

      Ah ok perfect, i wait the update.

       

      One thing, to update the theme, i have lose something? do you have a tutorial or step a step to can update correctly without lose information of the website?

    • 9 years, 7 months ago Mirela
      Participant

      Hello,

      You won’t lose any of your data, theme settings or options. But if you have made direct changes to theme files, those will be overwritten. You may read more about it in our theme’s documentation.

      Best regards!

    • 9 years, 7 months ago metdissenyweb
      Participant

      Expired

      Well i have lost some configurations , but well i will do again…

       

      I think that I the widget have been repaired, i will see when my client put some news tweets.

      If continue don’t update, i will open a new ticket, thanks!

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