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Hi, my installation of the Specular theme went a bit sideways, and I did a hard reset on the whole WordPress installation (as I couldn’t even access the control panel anymore). Unfortunately, that action changed my URL from the one I registered to my theme to a new, auto-generated one.
I can’t get back into WP to deregister the theme. Can you help me? All I need is to have the product code unregistered.
Thank you!
Hi,
I am sorry for that you are facing problems, please share your purchase code using set as private reply.
Thanks
Dear Liana,
De-registeration has been done, Please check and let me know.
Just in case if you cant install any demo, please get back to me with with your website URL, wp-admin access, and FTP information (username and password)?
Kindly send this information using the “Set as private reply” option to ensure the security and privacy of your data.
Thanks,
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