Hello,

Check the link below please. Make sure you follow the steps.
https://codeless.co/tower/documentation/main.html#update_theme

Let us know if everything is resolved.

Best regards!

Hello,

The active theme is ‘tower’ version 2.3. This is already the latest version. Given the fact that can not be two folders of the same name in wp-content/themes, then all other theme folders you have there are either old, or not active at the moment.
So if you were to update from Envato Market plugin, it will take the latest theme files from Envato and overwrite the ‘wp-content/themes/tower‘ folder.
If you were to update manually, then just add the newly downloaded theme files in ‘wp-content/themes/tower‘ folder.

We strongly recommend to keep a backup of the current theme files in case you have made any direct changes on them.

Let me know if you have any question.

Best regards!

Hello,

The only theme that matters is the one you have active (this one->https://ibb.co/fLhi3c ) The rest can be either saved in your computer, kept in the server where they are now or deleted. It makes no change for your site.

The Envato Market plugin is optional. You can remove it if you want and update theme only manually in the future. But it won’t do any action without you wanting it. So even if you keep the plugin installed, nothing will change unless you go to it’s options and make the theme update yourself.

Can you post a screenshot of the folders in wp-content/themes directory? So i can point out the theme folder you have currently active and can not delete. And which other folder you can remove.

Best regards!

Hello,

The 500 Internal Server Error is a very general HTTP status code that means something has gone wrong on the website’s server, but the server could not be more specific on what the exact problem is.
I suggest you contact your host provider regarding it as this is server related issue.
No matter how much theme backup folders you keep, they will not affect the site because they are inactive. Only one theme can be active.

As for the update of theme, please check this screenshot: https://ibb.co/jvvRuH
Let us know if you need further help.

Best regards!

Hello,

Sorry but i am a little confused now. What issue do you have?
1-The 500 Internal Server error, as stated in my last reply, is a server issue. You should contact your host provider about it.

2-“I thought you said before that I could just delete the duplicate Tower theme and that should fix the problem. Could you send me a screenshot showing me which one it is please”
Yes, i have already added a screenshot with this explained in the last reply. See screenshot: https://ibb.co/jvvRuH

3-I think you misunderstood, the duplicate themes are not a problem. You can keep them or delete them to your wish. The ONLY important folder is the one of the active theme folder.
See screenshots: https://ibb.co/gjDREH
https://ibb.co/n41P1x

Best regards!

Hello,

This is not important. Do not worry about it. The important parent theme is installed and showing ok. The child theme is ok as well.

This does not affect your site work in any way, but if you must remove it, then just delete the “tower1” folder in wp-content/themes folder.

Best regards!

Hello,

No worries :)

I see you have the child theme active for now. The child theme inherits main functions and styles from the parent theme which is “Tower” (version 2.3). So you can keep the child theme active as you are currently. There will be no issues with it.
You don’t need to change anything right now. The site is great!

Let us know.

Best regards!