product page issue

Topic Resolution: Resolved

- 4 years, 7 months ago mirko
  Participant
  
  Expired
  Hi,
  Recently i have purchased your theme now i am facing issue with your theme, i think its bug in your theme
  
  website url https://paolosdelibangkok.com/design
  
  product page url :https://paolosdelibangkok.com/design/product/bruschetta-allaglio/
  
  When i click on a product, it takes me to a blank screen (https://paolosdelibangkok.com/design/product/bruschetta-classica/)
  
  Could you please fix this issue asap , i read some article on google and some other users are facing the same issue ,here is the link https://support.codeless.co/?topic=issue-with-product-page-picante-theme
  
  i am using latest theme Version: 2.1.1
  
  This topic was modified 4 years, 7 months ago by mirko.
- 4 years, 7 months ago azam
  Keymaster
  
  Hi,
  Please share website url, wp-admin and ftp info (login/ passwords) and send using “private reply”.
  
  Thanks,
  - 4 years, 7 months ago mirko
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    This reply has been marked as private.
- 4 years, 7 months ago mirko
  Participant
  
  Expired
  
  Hi,
  
  i am also facing issue to add 1/5+ 1/5+ 1/5 + 1/5 + 1/5 column in editor
  
  please check this screenshot https://paolosdelibangkok.com/design/wp-content/uploads/2020/09/column-issue.png
  
  please provide the solution of this issue , i think your theme has many bugs
- 4 years, 7 months ago mirko
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  This reply has been marked as private.
- 4 years, 7 months ago mirko
  Participant
  
  Expired
  
  Please resolve the issue asap , i am loosing my business because of delay process
- 4 years, 7 months ago mirko
  Participant
  
  Expired
  
  any updates please ?
- 4 years, 7 months ago azam
  Keymaster
  
  on it
- 4 years, 7 months ago azam
  Keymaster
  
  please check and confirm.
  - 4 years, 7 months ago mirko
    Participant
    
    Expired
    
    Sorry , some products are showing there but its not in correct way ,when i click on single product that time i am not able to see single product page with description like this https://codeless.co/picante/default/?product=spring-fruit-salad
    
    please check this product link https://paolosdelibangkok.com/design/product/test-product/
    
    please check this, i purchased many themes from themeforest but i never faced this kind of issues
- 4 years, 7 months ago azam
  Keymaster
  
  Hi,
  Please check now, some one added extra code on shop pages.
  
  Thanks,
  - 4 years, 7 months ago mirko
    Participant
    
    Expired
    
    yes , now i can see product page but some things are missing on it , please check this screenshot https://prnt.sc/urcdqb
    
    i am also getting issue on checkout process, now i am afraid because of bugs in your theme , will the theme perform well when i start using online shopping platform with different payment gateways.
- 4 years, 7 months ago mirko
  Participant
  
  Expired
  
  any update please , i am not able to launch my website because of theme bug , please fix the checkout process asap ?
- 4 years, 7 months ago azam
  Keymaster
  
  Hi,
  Please check now and let me know.
  
  Thanks,
  - 4 years, 7 months ago mirko
    Participant
    
    Expired
    
    yes its working now , thanks , does your theme doesn’t provide functionality to add fifth column ? please check this screenshot https://paolosdelibangkok.com/design/wp-content/uploads/2020/10/fifthitem.png
- 4 years, 7 months ago azam
  Keymaster
  
  Hi,
  Yes, you can do it
  - 4 years, 7 months ago mirko
    Participant
    
    Expired
    
    hi, i just added 5 column but it creating issue ,all the column are not showing in one line . please check on this screenshot https://prnt.sc/uti276
- 4 years, 7 months ago mirko
  Participant
  
  Expired
  
  ok thanks , let me check it , other issue is may i know why my cart and checkout page layout from your live demo theme , please check this https://codeless.co/picante/default/?page_id=464
  
  issue 1 : my single product page https://paolosdelibangkok.com/design/shop/panna-cotta/ layout and color scheme is not similar to this https://codeless.co/picante/default/?product=black-pasta-with-meat, please fix it (screenshot https://prnt.sc/uthply)
  
  issue 2 : my cart page is not similar to this https://codeless.co/picante/default/?page_id=464 , please implement same style on my cart page
  
  please fix all the above given issues asap , thanks for your help
- 4 years, 7 months ago azam
  Keymaster
  
  Hi,
  Please check Cart page and let me know.
  
  looking into 2nd issue …
  - 4 years, 7 months ago mirko
    Participant
    
    Expired
    
    yes cart page looks fine now, thanks
- 4 years, 7 months ago Ludjon
  Keymaster
  
  Hi,
  
  Sorry for this inconvenience
  
  First, to make the layout identic to the online version you should add a short description and attributes to the single product. As you see here, the attributes design has been changed a bit. Woocommerce changed the way attributes are generated in HTML. If you want I can re-add the old HTML code just for your website.
  
  Other things that I see, a strange border around the product title, have you added it?
  Let me know what other details you need. You have made changes to colors and typography as I see, so some things are different from the online version.
  
  Thanks
- 4 years, 7 months ago mirko
  Participant
  
  Expired
  
  Hi, i have no description for products for now , i will add later , please make the product page design as demo version of your theme.
  
  may i know why i am getting 1-5 number pagination number on https://paolosdelibangkok.com/design/product-category/desserts-%e0%b8%82%e0%b8%ad%e0%b8%87%e0%b8%ab%e0%b8%a7%e0%b8%b2%e0%b8%99/
  
  screen shot : https://prnt.sc/uuitsd
  
  also please fix five column layout issue on my home page , please check this screenshot https://prnt.sc/uuiwv5
- 4 years, 7 months ago azam
  Keymaster
  
  Hi,
  Please check its 5 in a row now.
  
  About Column: its not paging its dynamic Column Setting and Visitor can change if he wants to 1, 2 or 5 columsns.
  
  Let me know if you want to me fix to 5?
  
  Thanks,
  - 4 years, 7 months ago mirko
    Participant
    
    Expired
    
    great , thank you!!
- 4 years, 7 months ago azam
  Keymaster
  
  You’re welcome :)
  For Further issue or problem open a new topic.
  
  If you like our theme and support, leave us a rating on Themeforest, it’s very important for us :)
  
  https://themeforest.net/downloads
  
  Thank You so much

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