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Hello all,
I have successfully installed the theme and started the demo
https://preview.codeless.co/specular/digital-agency/ imported. However, after importing, no footer or header is displayed. It seems that the codeless slider is missing. I have not been able to find a plugin for this and it is not in the download folder. I am glad about the feedback.My website for comparison: https://www.mountainyouthgolf.com/
Thank you
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Hi,
Can you please share your website admin login credentials as a private reply so I can quickly give it a check ?
Thanks
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Hi,
Have you got any error during the import process ? Kindly clarify so I can take action accordingly.
Thank You
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Hello, during the import process there was no error and no error message! Thank you.
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Hi,
We are checking in to it and will be updating you shortly. We are there into it even on the weekend :) to make sure things are done quickly.
Thanks
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Hi,
Have you checked now your codeless slider post is registered now ?
Thanks
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Hello, unfortunately I get an error message now!
Error establishing a database connection
This either means that the username and password information in your wp-config.php file is incorrect or we can’t contact the database server at mysql.mountainyouthgolf.com. This could mean your host’s database server is down.
Are you sure you have the correct username and password?
Are you sure you have typed the correct hostname?
Are you sure the database server is running?If you’re unsure what these terms mean you should probably contact your host. If you still need help you can always visit the WordPress Support Forums.
What did you do? Did it still work for you?
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Hi,
Yes I tried to view your website and error is there. You can contact your hosting provider as we have nothing to do with the wp-config at all. Once you check your files through FTP or cPanel you can make changes there and once done let us know too ?
Thanks
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Hello, the website is back online. Please look for it now :) Thanks!
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Hi,
Yes I can see codeless slider post type is registered now.
You can check as well.
Thanks
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Hey, can you please do it like in the demo? The start image https://preview.codeless.co/specular/digital-agency/
And the footer is also completely missing and not like in the demo. The detail page (https://www.mountainyouthgolf.com/?portfolio=apple-watch) also looks broken and not like in the demo. Can you solve these bugs? Thanks.
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Hi,
Our team is checking this specifically for you and we will be bringing everything as done soon. I am waiting for my development team’s response as soon as I got I’ll be sharing with you here.
Thanks
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Hi,
Well, our team has checked and the issue is the page we built is with older methods while a lot has changed in the new theme and WordPress itself. So, it will require us to create those sections manually.
So, if you want a refund we can offer that too otherwise we will be creating those sections for you manually and it will take a bit of time as well.
Let me know which suits you best ?
Thanks
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Hello and thank you for your feedback. Please create the sections manually. How much time will this take? Thank you.
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Hey, she doesn’t need to do anything anymore. We will take another theme. Thank you.
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Hi,
Ok thanks for the clarification. If you want a to have a refund we will happily offer you can ask for a refund from your themeforest account.
Thanks
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