-
-
hello,
Big issue this morning after update specular.
Everything is gone, i used a child theme but all my website customization is gone !!!
Menu, colours, slider, font, footer, form contact, client carrousel, blog etc !!!
What can i do to fix it????
-
-
-
-
i don’t know about your’s, but do you still have the “specular cutomization panel”, to change layout, footer, font, colors? I can’t find it now, and then can’t change some setting
-
No, mine is gone too! It’s super weird. I’m talking to Bluehost now to see if they can restore an old version of my website, but because the theme update was automatic I didn’t have a chance to do a manual backup of my website beforehand. So it might not be possible. :(
-
i seted up a backup plugin, then every week it made a safeguard of my database. Maybe i could restore with it, but i’m bit scared to get something worst after that.
-
That’s what I’m trying to do now, hopefully it works. Which hosting company are you with?
-
my hoster is ionos.
But i finaly find a way to fix it. Almost everything get back. Let me tell you how i did it :
First i get back to the normal theme (not child theme), then i went to “intall plugin” in appearance, i updated wp bakery and codeless framework. it was generated some CSS Sheet (i guess “critical CSS”), 14 sheet CSS, and after that everything “almost” came back.
try it, and hope it will works for you
-
That’s great! :D Bluehost is in the process of restoring an old backup for me now, I’ll know if it works in half an hour. Crossing fingers! Otherwise I’ll try what you did. Thanks for sharing!
-
You’re welcome, if you were in the same state of mind than me, i know you need a way to fix it quickly, so its my pleasure to share it to helps peoples
-
I appreciate it. I have paid ads running linking to the website, and no one is going to book any services with the way it looks now. LOL So definitely want it resolved asap.
-
let me know if you can fix it with your old backup. But i think you will need to update this theme, and maybe you will get the same issue. Then try the method i’ve gave
-
I’m hoping Codeless will fix the issue with this update asap, in the meantime I’ll see if I can find a way to stop it from updating automatically.
-
Hello,
@willowbranch,
I tried accessing your site but the link in your profile has problems: https://ibb.co/Z8n7Jjg
Let us know when we can see the site.
@maxime, can you too, add some wp credentials in your profile?
After theme update, please make sure to have the included plugins updated as well! So theme can run without problems. You can check if the plugins have updates available in “Plugins” menu.Let us know.
Regards! -
-
Hi Mirela,
I had Bluehost try to restore an old version of my website, but after doing this it still looks the same. :( All plugins are u to date, and my website is still not showing my customisations. What is causing this?? Is there a way to turn off auto update of the theme until it gets sorted out?
-
Okay, I just found some required plugins that were disabled or uninstalled after the update. Why did this happen?? I’ve reinstalled and reactivated them and most things are back to normal, but not all. So I’ll still need to tinker with it to get it back to how it was. It’s really frustrating when your entire website breaks after an automatic update. It would have been great if there had a been a warning that essential framework plugins would need reinstalling or activating (why wouldn’t this be done as part of the update??). And more so that even after doing this, you still need to fix things that weren’t a problem before. I’m very close to choosing a new theme for my website because this is becoming way too high maintenance. :( Sorry, just thought I should be honest.
-
Hello,
We are sorry that you have such bad experience with the update. I think that the main problem is caused by the WordPress child theme that during the update of the original theme cause lot of issue with the theme options.
1. First try to disable the Child Theme and activate the Original Theme
2. Update all the plugins one by one.
3. Check out the website if everything is ok.
4. Activate again the child theme and check out the website again.
5. Deactivate the Envato Market plugin to disable the automatic updateWe usually recommend our users to make the update manually.
If your problem persist please give to us your wp creds and the link of your login page with the private reply so we can login and fix this issue for you.
The latest update have lot of fix, updates and new demos so i think it worth.
Let us know and sorry again.
Regards!
-
-
-
-
Hello,
@cali75, we need the site’s link too. But please add the credentials in your own profile data. This ticket has a different author and he will be able to see the private replies.https://support.codeless.co/?ht_kb=add-private-login-credentials
Best regards!
-
Hello, thanks for answering.
Can’t see Specular Options theme.
And logo is missing from some pages, footer widgets also gone .
My credentials are updated.Thanks.
Best regards,c
-
Hello,
You had many important/required plugins not installed. I installed them and activated. The site it’s ok now. Please check and let us know.
Best regards!
-
Thanks.
Some configuration is gone though. Could you tell me how to put the blog page back to home? I tryed to do it through Appearence > Lecture or in Theme OPtions > General, but nothing.
Thanks, best regards.
c
-
-
Hello,
Since you can not have the same page as blog and home page, this is done by removing the pages set up in General altogether. And keeping your latest posts as home. In Appearance > Reading, i checked “Tus últimas entradas” to be used as homepage.
Best regards!
-
Hello, thanks, but it is how it looked Home (and blog) before update.
https://drive.google.com/file/d/10udFAAoCIpvTEty-kO_TOi6m7UlMCiXe/view?usp=sharingNow we don’t see the sidebar, or how to make it go back.
Please advice.
best regards,
c -
Hello,
The sidebar was not showing because the page was set as fullwidth. However, i made the changes you wanted (to reflect the screenshot) in this page: https://www.eltano.es/home-2/
Just assign it as your home page.
Let me know.Best regards!
-
Hello thanks, but pagination and post dates are not showing in that page.
And there are some problems with Masonry style, there are blank spaces…Also there is a circle thinking in the top image and can’t change it.
Thanks
Best regards
c -
Hello,
-I removed the loading sign by adding this css in General Options > Custom Css box:
.codeless_slider_swiper .loading { display: none; }
-The date is not showing because of this custom css added in General Options > Custom Css box: https://ibb.co/wcFbdnd
-As for the pagination, this is strange and the developers are checking it on our side. I will let you know asap.
Best regards!
-
You must be logged in to reply to this topic.