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Hi, I am using a paid version of specular. I am trying to import a starter site and it gives an error and provide links to troubleshooting guide but the guide link that it shows are deadlinks.
Here is the text of error:
Something went wrong while loading the site data. Please refresh the page and try again.
Hi! It seems there is a configuration issue with your server that’s causing the import to fail. Take a look at our troubleshooting guide to see if any of the proposed solutions work.
If none of the solutions in the guide work, please get in touch with us with the error code below, so we can help you fix this.
Error code: ti__ob_failed_fetch_catch
Error log: https://silver-eagle-274890.hostingersite.com/wp-content/uploads/codeless_theme_onboarding.logCan you please help how to resolve this error?
Thanks,
Basit -
Hi,
Please provide us with your website URL, wp-admin access, and FTP information (username and password)?
Kindly send this information using the “Set as private reply” option to ensure the security and privacy of your data and also send me your purchase code.
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I have same problem.
Something went wrong while loading the site data. Please refresh the page and try again.
Hi! It seems there is a configuration issue with your server that’s causing the import to fail. Take a look at our troubleshooting guide to see if any of the proposed solutions work.
If none of the solutions in the guide work, please get in touch with us with the error code below, so we can help you fix this.
Error code: ti__ob_failed_fetch_catch
Error log: -
Hi
@isefatuna
Kindly open own tickets as we don’t reply on such tickets which are not belonging to you.Thanks
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