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In reply to: Theme Issues, CL Builder stuck, …
Hello !
First of all, thanks for your reply :)
My bad for the wp mega menu, the menu is nice now !
I solved the blogs problem. It was my wordpress read settings which limited the nb of posts showed in one page. Good to know.So everything’s fine now except ONE last thing. On my homepage slider, there is a a slide with a video background which doesn’t works on mobile. The background stays blanks.
I tried to deactivate the slide on mobile and tablets but the slide remains in the slider except that nothings appear. :/ What can I do ?Best regards,
In reply to: Theme Issues, CL Builder stuck, …
Hello,
-Sorry but i don’t have a fixed date for when the other theme update will be available.
-The “WP Mega Menu” plugin was conflicting with theme’s menu scripts. I deactivated it and now the menu in mobile shows up well. See screenshot: https://postimg.org/image/u841jxzg5/-I checked the blog page, but all posts show up. Until the very oldest of your posts. See screenshot: https://www.clipular.com/c/6612851979714560.png?k=-Argqm0YZsBpO0aaS3xbBR0qA4A
Please know that we do not support third party plugins.
Best regards!
In reply to: Theme Issues, CL Builder stuck, …
Hi !
Can you tell me when the fix for the sticky menu will come out ?
Also I have 2 big problems which are very annoying :
Hamburger Menu doesn’t works on mobile phone- The blog only shows few posts and not all : the infinite scroll doesn’t make older posts appear. It works only in the cl builder or when i use yellow pencil (CSS editor)
Can you fix that please ?
Best Regards,
In reply to: Hard to customise
Hello,
The menu can be styled in Tower > Header Options > Menu Options. To allow the menu to jump to an anchor in page, you need to have set the site as a one page site. Or use full links to menu instead of just the id.
Where are you using the font in mobile?
Please send us some valid wp credentials in a private reply. Let us know what questions do you have on the use of theme. We will guide you thru it until you have the site you want.Best regards!
Hello Codeless,
I seem to have an issue with the Footer Reveal effect. When active, the top part of the footer shows up when I hit the Hamburger icon to reveal the menu on mobile devices.
See below:
https://www.dropbox.com/s/naz0r4yc9jptvze/Screen%20Shot%202017-09-02%20at%205.47.20%20PM.png?dl=0
This issue is not present once the Footer Reveal effect is off.
Look forward to your response.
-FreeAgentXIII
Topic: Hard to customise
Can I request money back for this purchase as I find difficulty using it? I dont seems to be able to find the ways to customise menu, allow menu to jump to an anchor in page etc.. The mobile view is not optimise with correct font sizing.
Hello,
How can I correct the overlapping logo with hamburger menu and make sure the logo is responsive?
site: https://bit.ly/2vFmdIk
Thanks
In reply to: mobile menu not working on phone
Hello,
The caching plugins are the culprit. I deactivated them and now the mobile menu shows up perfectly in mobile (tested in samsung s6 device and iphone 6+).
Please check your site now.
Best regards!
In reply to: Mobile menu broken in Tower 2.1
Hello,
What other plugins do you have installed in the site with ugly mobile menu? There is no reason for the same files to work differently in two domains, without any external influence. Please send us some valid wp credentials in a private reply, of the site you are having this situation. So we can give it a closer look.
Best regards!
I have bought 5 licenses for Tower this year. I first used it in January, with version 1.9. I then updated it to version 2.1. Everything was working on that website until today, when I uploaded version 5.2 of the js.composer plugin. Now the hamburger/mobile menu does not work on my iPhone or iPad.
Since the theme was upgraded, the original mobile has changed to a drop down that says “Navigation” — which I just HATE. I liked the other version much better. Now, nothing happens. It looks like the new menu can’t drop down.
https://radontestnebraska.com/
I just updated another site using Tower 2.1 and the mobile menu is working fine:
https://leapinlizardlocksmiths.com/
What do I need to do to the first site to get the mobile menu to work?
In reply to: mobile menu not working on phone
Hello,
Fixed, was only a little line i write down on the custom css box:
.mobile_small_menu {z-index:9999999999;}
Let us know if you have any further question.
Regards!
In reply to: Overlay Hamburger Menu Colur
Hello,
Are you referring to the mobile menu?(screenshot) Or Extra Side Navigation three bar icon? (screenshot)
Best regards!
Topic: collapsable mobile menu
in mobile, our hamburger menu is very long and requires a lot of scrolling to go through it. is there anyway to have the submenus collapse and just show the menu headers until they are clicked on to expand? if this is not possible, is it possible to create a second simpler menu or any other options to create an easier to navigate mobile menu?
Our support time period has expired, but I’ll happily sign up for an extended support or repurchase the theme if you are able to help.
In reply to: Header-Menu is gone in mobile version
