Page 113 – Codeless Support Center

Forum Replies Created

9 years ago Ruco
Keymaster

in reply to: Corporate Theme does not finish "Import Template Dummy Content"

Hello,

There are two variable on your hosting that seems to have lower values anyway i have to check the problem closer. Please send to us your wp credentials and online links so i see if there are some errors generated.

Sorry for any issue.

P.S Send your wp credentials with a private reply.

Regards!

9 years ago Ruco
Keymaster

in reply to: Single Blog Post Author meta bug

Hello,

Sorry but i can’t login with these credentials.

ERROR: Invalid username. Lost your password?

Let us know.

Regards!

9 years ago Ruco
Keymaster

in reply to: Corporate Theme does not finish "Import Template Dummy Content"

Hello,

Please can you send to us your server status log. Go to the Codeless menu clik System Status and send it to us.

Let us know.

Regards!

9 years ago Ruco
Keymaster

in reply to: Activate Theme

Hello,

Please can you send to me your WordPress username and password so i can login and register your purchase.

Let us know.

Regards!

9 years ago Ruco
Keymaster

in reply to: Visual Composer Template Library Issue

Hello,

There isn’t any problem. You have only to active it again by removing the vc_remove_elements. We remove these element because use of our elements. Instead Single Image we use media element.

Let us know.

Regards!

9 years ago Ruco
Keymaster

in reply to: Single Blog Post Author meta bug

Hello,

I see that you have one open <div> tag. This cause this issue. Please send to me your wp credentials in private reply and i will check it closer.

Regards!

9 years ago Ruco
Keymaster

in reply to: Folie theme installed – getting fatal error

Hello,

Yes for sure, please send in a private reply your online link and wp credentials and we can help you to install the theme.

Let us know.

Regards!

9 years ago Ruco
Keymaster

in reply to: Centered Button in cordless Slide

Hello,

There are option for their font too. You have to change the main font styling for some elements. Go to the Styling menu in the customizer for this cases.

Regards!
9 years ago Ruco
Keymaster

in reply to: Not Happy
Hello,

So sorry for the issue you have experienced. Please let us know, so we can help you to finish your project.

Your review on themeforest affect our business.

Let us know asap.

Regards!
- This reply was modified 9 years ago by Ruco.
9 years ago Ruco
Keymaster

in reply to: Logo & Menu not shown when using Child Theme

Hello,

Just found what causes the problem.

In the next update will be fixed.

For now, please use this simple & fast fix.

Go to plugins/codeless-builder/include/core/cl-header-builder.php

On line 426 replace: get_stylesheet_directory with get_template_directory

Sorry for this issue :)

Best Regards

9 years ago Ruco
Keymaster

in reply to: REFUND

Hello,

NO theme purchased in Themeforest can be installed in WordPress.com.
We are sorry, but we can’t refund you.

If you have any question regarding the issue, you can write at Envato support.

Regards!
9 years, 2 months ago Ruco
Keymaster

in reply to: Cart Layout, Buttons, & Product Typography
Hello,

Please add this function :
```
$(window).load(function () { 
$('.woocommerce-cart form').submit(function(){
	codelessOverallButton();
});
    
});
```
at main.js file instead of this:
```
$(window).load(function () { 
	codelessOverallButton();
});
```
Let us know.

Regards!
9 years, 3 months ago Ruco
Keymaster

in reply to: Tower Theme Checkout not responsive
Hello,

Please can you add this line into General > Custom Css Box :

<code>

@media (max-width: 979px){

.woocommerce table.shop_table
{
margin-left: 0px !important;
}

}

</code>

Click on save.

If you send your wp credentials we can fix all the issue you have experienced with responsive.

Sorry for the delay.

Let us know.

Regards!
9 years, 5 months ago Ruco
Keymaster

in reply to: Portfolio Image Quality

Hello,

I fixed it, edited functions.php file. Let us know if you need further help.

Regards!

9 years, 5 months ago Ruco
Keymaster

in reply to: Portfolio Image Quality

Hello,

The portfolio iamges are resized, maybe that’s the problem. I can’t find the image at portfolios. Please can you show me the portfolio link of this image https://www.lindemancollective.com/wp-content/uploads/2017/01/Screen_Shot3.png

?

Regards!

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