Page 119 – Codeless Support Center

Forum Replies Created

10 years, 1 month ago Ruco
Keymaster

in reply to: Animated GIFs in Portfolio Items

Hello,

Sorry, gif images aren’t supported in featured images.

Regards!

10 years, 1 month ago Ruco
Keymaster

in reply to: Visual Composer, Slider Revolution is not working

Hello,

Please make sure you have specular vs. 1.9 and visual composer 4.11.2.1.

If you still have the issue, please show us your site credentials in a private reply, so we can give it a closer look.

Best regards!

10 years, 1 month ago Ruco
Keymaster

in reply to: Portfolio Page Header Image

Hello,

Sorry for the inconvenience. We will fix it on the next theme updates.

best regards!

10 years, 1 month ago Ruco
Keymaster

in reply to: Visual Composer – No Licenses Found

Hello,

Visual composer license code sin’t included in theme. But you can use the plugin. If you have updated it to 4.11.2.1 and activated the plugin, then it’s fine. Soon we will launch a theme update with the latest version of visual composer.

Best regards!

10 years, 1 month ago Ruco
Keymaster

in reply to: "top_wrapper" width inconsistent with boxed layout

Hello,

If you want to change the boxed content width, you can do this at Specular -> Layout.

If you have another issue, please let us know, and show us your site url so we can check it.

Regards!

10 years, 1 month ago Ruco
Keymaster

in reply to: Tower – Visual Composer Update

Hello,

Another way is to delete the visual composer folder via FTP, then install the latest version from “Install the requested plugins’ notice at WP dashboard.

Let us know if you need further help.

Regards!

10 years, 1 month ago Ruco
Keymaster

in reply to: Page header height stuck at 80px

Hello,

Are you trying to change the page header height at portfolio items? Only at portfolio items , the page header get the height and background from the default page header and it can’t be changed or each portfolio item. We will work of fixing it on the next theme updates.
The issue doesn’t come from the warning you are seeing.

Edit the file ‘wp-config.php’ and change WP_DEBUG to ‘false’.

Let us know if you need further help.

Best regards!
10 years, 1 month ago Ruco
Keymaster

in reply to: Clients Carousel Arrow
Hello,

Please add this css code:
```
.clients_el:hover .pagination a.next {
    right: 0px;}
.clients_el:hover .pagination a.prev {
    left: 0px;}
.clients_el .pagination a.prev {
    left: -60px;
}
.clients_el .pagination a.next {
    right: -60px;
}

@media (max-width: 979px){
.clients_el:hover .pagination a.next {
    right: -60px !important;
}
.clients_el:hover .pagination a.prev {
    left: -60px !important;
}
}
```
at custom css box.

If it doesn’t work, add ‘!important’ after each style.

best regards!
10 years, 1 month ago Ruco
Keymaster

in reply to: stop the header & menu form scrolling

Hello,

You are using a child theme, installing the requested plugins from it, won’t work as the links can’t be found. I switched to Tower parent and activated mailchimp. The activated again the child theme.

Let us know if you need further help.

best regards!
10 years, 1 month ago Ruco
Keymaster

in reply to: Mobile Page Width
Hello,

You must edit the file ‘specular/css/bootstrap-responsive.css’

Find the lines:
@media (max-width: 979px)

@media (max-width: 979px) and (min-width: 768px)

and change the width: ‘979’ to the one you want the layout to change for responsive.

Add this css at custom css box:
```
@media (max-width: 484px) {
h1 {
    font-size: 29px;}
}
```
Best regards!
10 years, 1 month ago Ruco
Keymaster

in reply to: Header and active page header problems

Hello,

I see there are some jsvascript errors. You have changed the theme folder name to ‘Edit specular’. The theme might not work well because of it. Please change it to ‘specular’ and try to disable any plugin if the issue persists. Maybe one of them is conflicting. If you are still having the issue, let us know so we can give it a closer look.

I can’t login you your FTP, the password seems incorrect.

Best regard!

10 years, 1 month ago Ruco
Keymaster

in reply to: One Page Functionality with 2 Menus (Left & Right)

Hello,

Can you show us your site url? Maybe you have added the same links in both menus.

Best regards!
10 years, 1 month ago Ruco
Keymaster

in reply to: Full Width Content Issues
Hello,

I changed the two last section to fullwidth content to test it and disabled visual composer addons and animate it plugin.

If you remove this css style:
```
@media screen and (min-width: 1000px) .vc_responsive .full-width-content.wpb_row .vc_col-sm-12 { height: 175px !important; }
```
you have added at custom css style box, the sections are looking fine:

https://www.awesomescreenshot.com/image/1334693/7ce442bcbd58a15c90dd77dde160ed03

We don’t offer support for third party plugins or customization you may have made.

Let us know if you need further help.

Best regards!
10 years, 1 month ago Ruco
Keymaster

in reply to: First testimonial (simple) doesn’t show title (name)

Hello,

Please add this custom css code:

.testimonial_carousel_element .caroufredsel_wrapper{
min-height:200px;
}

Best regards!

10 years, 1 month ago Ruco
Keymaster

in reply to: Problem: Icon shortcode displaying at the top of unordered lists with Icons

Hello,

It seem to be conflicting with supercarousel plugin styles. It uses other icons. If you need to keep this plugin, add this code at custom css box:

[data-icon]:before {
content: “”;
}

Thank you for noticing that, I edited your topic and changed the forum.
You can post new questions here https://support.codeless.co/support-forum/ at the end of the page. Here you can choose the forum.

Best regard!

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