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Forum Replies Created

  • 7 years, 7 months ago Ruco
    Keymaster
    in reply to: Css header is overwritted every time in Picante

    Hello,

    We are working to launch a new update soon with all this things fixed.

    Regards!

    7 years, 7 months ago Ruco
    Keymaster
    in reply to: Youtube video error message

    Hello,

    I just checked your website and i see that your videos are ok on sliders:
    https://imgur.com/a/v8XJCXt

    Please let me know in which page have you tried to add the youtube and receive the error.

    Best Regards!

    7 years, 7 months ago Ruco
    Keymaster
    in reply to: setup wizard not loading content

    Hello,

    Please can you try to disable this plugin and retry:
    Go Daddy Quick Setup

    I have just tested your website and seems that everything works perfectly.

    Let us know.

    Regards!

    7 years, 7 months ago Ruco
    Keymaster
    in reply to: Mobile menu won't disable on dekstop

    Hello,

    You can change the type of the header into Specular > Header Options > Header Style. Select Simple Style.

    If you mean to remove the extra navigation hamburger menu in the right: Specular > Layout > Extra Side Navigation > Switch it Off

    Let us know if this resolve you issue.

    Regards!

    7 years, 7 months ago Ruco
    Keymaster
    in reply to: Disable codeless slider

    Hello,

    You don’t even need to us a slider. You can do that with row fullwidth with a background. In center of the row you can add a Title heading with the text you want without any effect.

    Let us know.

    Regards!

    7 years, 7 months ago Ruco
    Keymaster
    in reply to: Animations doesn't work anymore

    Hello,

    Please can you send to us your online in your profile details, so i can take a look.

    Let us know.

    Regards!

    7 years, 7 months ago Ruco
    Keymaster
    in reply to: Menu Items – Text Decoration: None

    Hello,

    I just checked your online website and seems that you have fixed this issue.

    I’m going to mark this topic as resolved.

    Regards!

    7 years, 7 months ago Ruco
    Keymaster
    in reply to: Portfolio

    Hello,

    No, isn’t possible because gallery and portfolio are two different types of elements.

    Best Regards!

    7 years, 7 months ago Ruco
    Keymaster
    in reply to: Demo installation doesn`t work

    Hello,

    Please send to us your online link and your wp credentials so we can look into and find what cause this issue.

    You can write your creds in your profile details.

    Let us know.

    Regards!

    7 years, 7 months ago Ruco
    Keymaster
    in reply to: YITH ajax product filter conflecting with june theme

    Hello,

    I don’t really know what cause this issue. I have just tested on my version locally and there is no such issue. Please try to keep plugins update.

    P.S In order to receive further support renew your expired support license.

    Regards!

    7 years, 7 months ago Ruco
    Keymaster
    in reply to: Can not Update to 2.4.
    This reply has been marked as private.
    7 years, 7 months ago Ruco
    Keymaster
    in reply to: Cannot Update or Customise Home Page

    Hello,

    If you haven’t make any change on the core files will be no problem with update. You can make the update manually too.

    Go to wp-content/themes/folie and replace this folder with the latest we have launched.

    Regards!

    7 years, 7 months ago Ruco
    Keymaster
    in reply to: WP Bakery Update Crashes Site

    Hello,

    We are working to make an update today with all this issue fixed.

    Please try to use version 5.0 instead of 5.0.1 while we will launch a new update.

    Regards!

    7 years, 7 months ago Ruco
    Keymaster
    in reply to: Shopping cart page shows unwanted text

    Hello,

    I have tried to access your wordpress but seems to be an 503 error.

    Let me know.

    Regards!

    7 years, 7 months ago Ruco
    Keymaster
    in reply to: DELEATING MY UPDATES!!!!!
    This reply has been marked as private.
Viewing 15 posts - 916 through 930 (of 3,073 total)
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