Page 74 – Codeless Support Center

Forum Replies Created

7 years, 7 months ago Ruco
Keymaster

in reply to: Links don't open on Mobile
Hello,

I have just checked on iphone 6 and ipad air 2 and seems everything is ok.

In which device you have found this issue?

Let me know.

Regards!
- This reply was modified 7 years, 7 months ago by Ruco.
7 years, 7 months ago Ruco
Keymaster

in reply to: Demo setup issue with June – Multi-Purpose Responsive WooCommerce Theme

Hello,

Today we have just launched the new update 1.6.3 that have lot of things that can help you with lot of errors you have.

Please can you update theme and after that let us know how is going.

Sorry for the delay but we are on holidays.

Regards!

7 years, 7 months ago Ruco
Keymaster

in reply to: Hide header on home page?

Hello,

Yes is possible to add this custom css line into General > Custom Css textarea:

.home .header-top{display:none}

Click on Save.

Regards!

7 years, 7 months ago Ruco
Keymaster

in reply to: Functions.php problem

Hello,

There is no line 3842. Our file finish at 3486. Maybe you have any unclosed php tag that cause this issue.

Please ask them what have done to fix your issue.

Let us know.

Regards!

7 years, 7 months ago Ruco
Keymaster

in reply to: Issues with Post Masonry Grid

Hello,

We recommend yo use our Full Blog instead of post masonry grid or create a page and set it as blog like in our demo:

Problem menu in safari

Go to Specular > Blog Config > Blog Style > Masonry

Keep in mind to set as blog the page you want the masonery. Specular > General > Blog

Let us know.

Regards!

7 years, 7 months ago Ruco
Keymaster

in reply to: styling colors

Hello,

This is caused because you have’t translated other pages in English. The contact page that is translated give the right result.

Also you have to configure which option you want to translate on WPML settings : https://floandjouls.com/FJWP/wp-admin/admin.php?page=wpml-translation-management%2Fmenu%2Fsettings&lang=en&admin_bar=1

And check which option you want to translate:
Translation of custom fields

After that you have to edit the pages in the respective language.

Let us know.

Regards!

7 years, 7 months ago Ruco
Keymaster

in reply to: Create account / Login page looks odd

Hello,

If you want to add the social login you have to activate this plugin: YITH WOOCOMMERCE SOCIAL LOGIN.

About the phone number you need to add another plugin or make customization that can make this possible.

By default theme doesn’t offer this form of login.

Best Regards!

7 years, 7 months ago Ruco
Keymaster

in reply to: JUNE installation stopped

Hello,

I can’t find you issue. It is caused by your hosting provider. Please try to install the theme on a local environment and you will see everything is ok.

We are so sorry but we can’t do nothing if your hosting account shows error about WordPress core also. Check it out:
rdpress-4.9.8-ja-jetpack_webfont-undernavicontrol/wp-includes/option.php on line 919

This option.php is an WordPress Core file.

Let us know.

Regards!

7 years, 7 months ago Ruco
Keymaster

in reply to: Sticky Menu only for Homepage

Hello,

Please can you edit this file folie\includes\codeless_html_attrs.php:

edit the function codeless_extra_classes_header( $classes ) and replace the line:

if( codeless_get_mod( 'header_sticky', false ) )

replace with:

if( codeless_get_mod( 'header_sticky', false ) && is_home() )

Save the file and let us know. Please activate the sticky header.

Let us know.

Regards!
7 years, 7 months ago Ruco
Keymaster

in reply to: Theme Installation Bug
Hello,

Please can you edit the file wp-config.php and check the constant:

define('wp_debug', 'true');

please set to false:

define('WP_DEBUG', false);

Check again.

Regards!
- This reply was modified 7 years, 7 months ago by Ruco.
7 years, 7 months ago Ruco
Keymaster

in reply to: Portfolio items

Hello,

Please can you check it now.

I have just edited the file recent_portfolio.php file and eleminated the limit of the portfolio item for this element.

Let us know.

Regards!

7 years, 7 months ago Ruco
Keymaster

in reply to: my handel child theme has major issues!!! help!

Hello,

Please can you check again now.

Let us know.

Regards!

7 years, 7 months ago Ruco
Keymaster

in reply to: JUNE installation stopped

Hello,

You have problems with your hosting account. During the activation of the WooCommerce i have see this problem:

Fatal error: Uncaught Error: Class ‘WooCommerce’ not found in /export/sd06/www/jp/r/e/gmoserver/1/3/sd0017713/iberia.softrobo.com/wordpress-4.9.8-ja-jetpack_webfont-undernavicontrol/wp-content/plugins/woocommerce/woocommerce.php:38 Stack trace: #0 /export/sd06/www/jp/r/e/gmoserver/1/3/sd0017713/iberia.softrobo.com/wordpress-4.9.8-ja-jetpack_webfont-undernavicontrol/wp-content/plugins/woocommerce/woocommerce.php(42): wc() #1 /export/sd06/www/jp/r/e/gmoserver/1/3/sd0017713/iberia.softrobo.com/wordpress-4.9.8-ja-jetpack_webfont-undernavicontrol/wp-admin/includes/plugin.php(555): include_once(‘/export/sd06/ww…’) #2 /export/sd06/www/jp/r/e/gmoserver/1/3/sd0017713/iberia.softrobo.com/wordpress-4.9.8-ja-jetpack_webfont-undernavicontrol/wp-content/themes/june/plugins/class-tgm-plugin-activation.php(957): activate_plugin(‘woocommerce/woo…’) #3 /export/sd06/www/jp/r/e/gmoserver/1/3/sd0017713/iberia.softrobo.com/wordpress-4.9.8-ja-jetpack_webfont-undernavicontrol/wp-content/themes/june/plugins/class-tgm-plugin-activation.php(838 in /export/sd06/www/jp/r/e/gmoserver/1/3/sd0017713/iberia.softrobo.com/wordpress-4.9.8-ja-jetpack_webfont-undernavicontrol/wp-content/plugins/woocommerce/woocommerce.php on line 38

Please can you contact your hosting account and ask them why of this issue.

Regards!

7 years, 7 months ago Ruco
Keymaster

in reply to: Portfolio items

Hello,

Please can you send to us your online link and wp creds, write them into your profile details.

So we can check the problem for you.

Let us know.

Regards!

7 years, 7 months ago Ruco
Keymaster

in reply to: Create account / Login page looks odd

Hello,

Yes this is the default style of My Account.

Let me know if you have another question.

Regards!

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