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Dear Team,
Pages are not loading after following the setup instruction provided by you for “June – Multi-Purpose Responsive WooCommerce Theme” on our domain.
I have provided wordpress + FTP & domain detail in profile section.
I am struggling from past 5 days.
Note: I need exact site as per the demo.
We purchased “June – Multi-Purpose Responsive WooCommerce Theme” on 8th November 2018.
Looking forward to earliest solution from your end.
Thank you
Digital Bird
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Hello,
Tried to login into ftp but it is impossible with the creds you have sent.
Please can you set the wp_debug constant on wp-config.php file True.
If it possible to send us the last lines of errors generated so we can debug the issue you have.
Regards!
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Dear Team,
I have defined “define(‘WP_DEBUG’, true);” in config.php.
Proof: https://prnt.sc/ljj2sk
Can you please provide IP address & contry of access so that i can request to whitlist this way you can easily access FTP / Cpanel.
Looking forward to earliest solution from your end.
Thank you
Digital Bird
- This reply was modified 6 years ago by digitalbird_kolkata.
- This reply was modified 6 years ago by digitalbird_kolkata.
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Dear Team,
Around three days past there is no update about the issue i identified about the theme i purchased.
I need to deliver the project earliest. After the theme loads, i need to do lot. Client is yelling.
Please understand my situation. Whatever you are doing please do earliest & fix the issue.
Note: Please provide IP address & contry of access so that i can request to whitlist this way you can easily access FTP / Cpanel.
Looking forward to earliest solution from your end.
Thank you
Digital Bird
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HI,
It’s around 5+ days passed & no update. I need to deliver this project to client by Tomorrow (21-November-2018).
Please make sure that theme should load fine & there should not be any error & all rquired plugins should be active. Otherwise please refund.
Repeating, Pages are not loading after following the setup instruction provided by you for “June – Multi-Purpose Responsive WooCommerce Theme” on our domain.
Looking forward to earliest solution from your end.
Thank you
Digital Bird
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Hello,
I just fixed your issue by installing the theme again. Now everything look ok.
Let us know.
Best Regards!
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HI,
Thanks for your update.
Let me check, if i face any issue, i will get back to you in support.
Thank you
Digital Bird
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Hello,
Today we have just launched the new update 1.6.3 that have lot of things that can help you with lot of errors you have.
Please can you update theme and after that let us know how is going.
Sorry for the delay but we are on holidays.
Regards!
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Hello,
1. You have to add the Revslider directly through codeless builder element and not shortcode. I have changed to an element and deleted the margins. For editing the slider you to Click on the Revolution Slider on top bar of WordPress, check the screenshot below:
If you want codeless slider you have to remove the revolution with the Customizer and add Codeless Slider
https://codeless.co/june/documentation/
2. This is not part of our theme by default. The icons you see there are added only for our demo. The chat can be activated by Installing Drift chat free plugin.
3.I resolved the menu issue on the responsive. Now you can see the menu but the other layout you see on our website is different because there is another configuration of the header configuration.
4.You can change the text by edit the file \woocommerce\myaccount\form-login.php file and change the line:
<span><?php esc_html_e( 'Signup & get Free Promo codes of upto $50', 'june' ); ?></span>
Another possibility is to translate the description with po/mo edit.
5.Go to Appearances > Widgets in the Sidebar WooCommerce edit the Yith Ajax Filter like in the image below:
https://imgur.com/a/irpcjm5
So you can add the color for any filter.6.Sorry but at moment theme haven’t this option. So this need a customisation. In the next version maybe we will add this feature.
7.You need to use a plugin to add this type of features. Theme haven’t this option by default
8-9-10.This need a customization we haven’t this feature by default.
There are lot of other free plugins that can help you to achieve you the last three points.
Best Regards!
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