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Hi,

I’m not sure what you mean by the above. You say ‘<span style=”color: #4b4d4d; font-family: Raleway; font-size: 14px;”>The problem seems to be when the masonry style it on’ ,</span>

But then you follow it by saying ‘<span style=”color: #4b4d4d; font-family: Raleway; font-size: 14px;”>The masonry style does not have any issue on our side’.</span>

No changes were made to theme files.

So I’m left wondering, if you can see that there is a problem when the masonry style is on, then there is inherently a problem, no?

So I did what you advised. I downloaded the tower theme again and uploaded it to the site and then activated it. It has still got the same problem.

I cannot set the front page…it doesn’t save it. So I am stuck with not being able to change to a different page in order to overcome the present display issues. which is that the portfolio is simply not displaying as it should. I’m on my 3rd Tower themed site so I know that when it works, it’s great. However this is not great, it’s just glitchy and not working properly.

Please can you check again and tell me why it is not displaying the items properly or consistently.

Thanks

• This reply was modified 9 years, 7 months ago by sarahlouisewaterhouse.

Actually , further to that, is it possible to put a different font on the page header font?

Hi,

it didn’t help. I removed it and put it to 3 columns but it’s still a mess.

Please can you help. I have the other issue with the font and now this. I am supposed to hand this site over shortly so am hoping to hear from you soon.

Thanks

Hi,

sorry but it didn’t change anything. Any other solutions?

Hi,

it’s 4 days since I heard anything from you guys. 5 days ago I left a help request with the correct login details. You came back a day later asking for the login details. Now 4 days later I’ve still heard nothing.

The thing is, I made this request a week ago with all the relevant information (URL, login details etc) One of your responses was ‘<span style=”color: #4b4d4d; font-family: Raleway; font-size: 14px;”>we can guide you properly and not waste any more time on the matter’ Yet I had given you all the relevant details. I then apologised for confusing you, but actually I had always made it clear which URL you were supposed to check so it’s a bit weird to be made to feel like Ive done something wrong. Now you are not responding at all! </span>

Hi,

I tried looking for the font in the dropdown menu, but it’s not there.  I also tried putting the font onto the slider with the code you gave me. It didn’t change. Is it because it’s not a google font?