Codeless Support Center

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5 years, 10 months ago chuckylose
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Expired

in reply to: Codeless Slider not working after WP update to 5.5

Thanks bill welsh. Here as well. I restored from a vaultpress backup and downgraded my wordpress to 5.4.3. Everything works as expected in Firefox and Chrome, however, my Mac Safari still shows a busted menu, busted sliders and busted testimonial carousel. Any idea how to fix?

5 years, 10 months ago chuckylose
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in reply to: Codeless Slider not working after WP update to 5.5

Same problem here. My menu, sliders and quote sliders have all exploded after updating to wordpress 5.5. None of the above seem to work in Safari.

8 years, 4 months ago chuckylose
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in reply to: Not able to add or edit any Services Small Icon sections suddenly

Yes!!! Bravo! it works! Updating the theme has fixed my problem. Thank you Thank you Thank you Thank you Thank you Thank you Thank you Thank you Thank you!!

8 years, 4 months ago chuckylose
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in reply to: Not able to add or edit any Services Small Icon sections suddenly

I have saved my credentials in my extra info section of my account. I appreciate your help! and please let me know what you find.

8 years, 4 months ago chuckylose
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in reply to: Not able to add or edit any Services Small Icon sections suddenly

Mihaila, I was able to update my Visual Composer plugin via FTP, but this did not fix the problem. I still cannot edit or add a new small service icon component. This is driving me crazy!! Can you please help? I can give you my website credentials when you need them. 

8 years, 4 months ago chuckylose
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in reply to: Not able to add or edit any Services Small Icon sections suddenly

Mihaila, can you please tell me how to update visual composer via ftp? Every time I try and install the visual composer plugin via the wordpress dashboard, it always fails. Sorry I am a wordpress newbie! i appreciate your help! I need to know where to put the js_composer folder.

8 years, 4 months ago chuckylose
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in reply to: Not able to add or edit any Services Small Icon sections suddenly

Mihaila, my Tower theme version is 1.8.2. Am I using an old version?

8 years, 4 months ago chuckylose
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Expired

in reply to: Not able to add or edit any Services Small Icon sections suddenly

hi Mijaila,I will try to update visual composer. I see under my name that my status in the support center is Expired. How can I purchase another year of support?

9 years, 10 months ago chuckylose
Participant

Expired

in reply to: Team/Staff linking

THANK YOU MIHAILA!

9 years, 10 months ago chuckylose
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in reply to: Team/Staff questions

is there a fix for this request above?….

Second, I’d like for both the image and the name of the person to be clickable and linked to a full bio page. I found something similar in the forums, but it was for the Specular theme, not Tower. Could you please help me with that?

Thank you!

I am going crazy trying to find this solution!
9 years, 10 months ago chuckylose
Participant

Expired

in reply to: Team/Staff linking
regarding tamarwallace’s request above, I am also trying to achieve the same thing. Have my staff photos and names link to their respective bio pages. I see this reply above.

Hello,

Please go to file vc_templates/staff.php and replace all the code with this:
https://codeshare.io/Dc4g4

I searched your previous posts but i did not find any other topic regarding this issue.
Let us know if you need further support.

However, when I click on the codeshare link above, there is no code in the window at all, Am i missing something?

Any help yould be greatly appreciated!
- This reply was modified 9 years, 10 months ago by Kris. Reason: html tags

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