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Hi, I am suddenly not able to add or edit and existing Services Small Icon sections. When trying to edit, all that happens is a spinning icon that spins for eternity. This is very frustrating.
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hi Mijaila,I will try to update visual composer. I see under my name that my status in the support center is Expired. How can I purchase another year of support?
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Mihaila, my Tower theme version is 1.8.2. Am I using an old version?
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<span style=”color: #4b4d4d; font-family: Raleway;”><span style=”font-size: 14px;”>Mihaila, can you please tell me how to update visual composer via ftp? Every time I try and install the visual composer plugin via the wordpress dashboard, it always fails. Sorry I am a wordpress newbie! i appreciate your help! I need to know where to put the js_composer folder.</span></span>
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<span style=”color: #4b4d4d; font-family: Raleway;”><span style=”font-size: 14px;”>Mihaila, I was able to update my Visual Composer plugin via FTP, but this did not fix the problem. I still cannot edit or add a new small service icon component. This is driving me crazy!! Can you please help? I can give you my website credentials when you need them. </span></span>
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I have saved my credentials in my extra info section of my account. I appreciate your help! and please let me know what you find.
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Hello,
1-Please go to theme profile in Themeforest to extend support for another year. Follow this link.
2-Yes, 1.8.2 is an old version. The latest version is 2.2. Visual Composer is also updated.
3-Please deactivate all third party plugins and update theme. Let us know how it goes after it.Best regards!
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Yes!!! Bravo! it works! Updating the theme has fixed my problem. Thank you Thank you Thank you Thank you Thank you Thank you Thank you Thank you Thank you!!
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