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I appreciate the advice however there are no console errors in either safari or chrome. The plugins are all updated – Specular 3.4.2 and WP Bakery Page Builder 6.41.

I need some actionable steps to in order to use the service circle icons.

Mary

Here is a screenshot of what happens when I try to edit the service circle icon. There is nowhere to “select icon”

https://www.dropbox.com/s/5g3cdfkcuerqaxp/Service%20Circle%20Icon%20Edit%20Settings.png?dl=0

• This reply was modified 5 years, 7 months ago by maryholloway5.

When you look at the upper left of this screenshot – you see the specular logo and not my company logo.

“https://www.dropbox.com/s/r8ctlf2di1w254v/Home%20Page%20Issue.png?dl=0”>

I was instructed to go to Specular-Theme Options-General. However, Theme options is missing from my dashboard. Here is the screenshot of my dashboard.

https://www.dropbox.com/s/a3qsxe6s0zs81kn/Dashboard.png?dl=0

How do I get “theme” options back in my dashboard?

Kindly,
Mary

• This reply was modified 5 years, 7 months ago by maryholloway5.
• This reply was modified 5 years, 7 months ago by maryholloway5.

I have cleaned all caches and cookies.

I have logged out and logged on the brower and on the word press site.

I have activated the parent theme.

I have checked the permalinks file and the code is exactly what they suggest in the above article you sent me.

I purchased Specular support on August 20, 2019 and it says my support is valid unil 19 February 2020.

So where does this leave us?  I have a site that will not update the home page and despite my permalinks coding being correct I still cannot preview the site?

https://ibb.co/f0J2Q2H

https://ibb.co/QX0z6Kd

Mary

• This reply was modified 6 years, 8 months ago by maryholloway5.

Did you test changing the home page?  And if it is working  why is my edit page for the home page showing one thing yet it is not updating on the site.  Can we escalate this higher as the issue of not being able to update the home page still occurs.  Did you look at all my comments above and the screen shots?  I’d like to escalate this.

Mary

Here is the error message

https://ibb.co/M8mDrXc

Here are the four error messages that now happen after removing the duplicates, it also includes what happens when I try to install, activate, or update the required plugin.

This theme requires the following plugin: Codeless Framework.
Installing Plugin: Codeless Framework
Downloading installation package from https://codeless.co/specular/plugins/codeless-framework.zip…
Unpacking the package…
Installing the plugin…
Plugin installed successfully.
The plugin now showing but indicates that I need to activate it. When I hit activate, it goes to a blank page and nothing happens

The following required plugin is currently inactive: WPBakery Visual Composer.
Installing Plugin: WPBakery Visual Composer
Downloading installation package from https://codeless.co/specular/plugins/js_composer.zip…
Unpacking the package…
Installing the plugin…
Destination folder already exists. /home3/dee3mary/public_html/wp-content/plugins/js_composer/
Plugin installation failed.
The plugin now showing but indicates that I need to activate it. When I hit activate, it goes to a blank page and nothing happens

The following recommended plugin is currently inactive: Revolution Slider.
The plugin revslider_/revslider.php has been deactivated due to an error: Plugin file does not exist

The following plugin needs to be updated to its latest version to ensure maximum compatibility with this theme: LayerSlider WP.
You need to authorize this site in order to get upgrades or support for this plugin. Purchase a license or enter an existing purchase code.

Sorry, I thought I had replied yesterday to this but it is not showing.  Here is my post.

I removed the duplicates and here is what I am left with.

• This reply was modified 6 years, 9 months ago by maryholloway5.
• This reply was modified 6 years, 9 months ago by maryholloway5.