-
-
have several Service Circle Icon blocks that were working fine, now all of a sudden the icon is missing. When I go to edit the block I can pick colors for the icon and the circle but I cannot select or edit an icon. Any insight? Here is a link to what I am seeing both inside the editor and on my site.
https://www.dropbox.com/s/q04goc8zsqsz23z/Service%20Circle%20Icon%20Issue.png?dl=0 https://www.dropbox.com/s/q707rf4dwb8xlyd/Service%20Circle%20Website%20Shot.png?dl=0
-
Hi,
Kindly have a check and let us know if there is any console error inside your browser ? you can find help from this link https://documentation.concrete5.org/tutorials/how-open-browser-console-view-errors about checking your console errors
Thank You
-
No console errors in either safari or chrome.
-
Hi,
Kindly just make sure you update your theme to latest version as we just updated our theme along with wpbakery plugin so once you update try again. Make sure to take backup of your site before updating.
Thanks
-
I appreciate the advice however there are no console errors in either safari or chrome. The plugins are all updated – Specular 3.4.2 and WP Bakery Page Builder 6.41.
I need some actionable steps to in order to use the service circle icons.
Mary
Here is a screenshot of what happens when I try to edit the service circle icon. There is nowhere to “select icon”
https://www.dropbox.com/s/5g3cdfkcuerqaxp/Service%20Circle%20Icon%20Edit%20Settings.png?dl=0
- This reply was modified 3 years, 6 months ago by maryholloway5.
-
Hi,
Can you please share your admin login credentials as a private reply so I can have a check for you.
Thank You
-
-
Hi,
I have activated all required plugins and your icons are there. Kindly have a check now.
Thank You
-
-
-
You must be logged in to reply to this topic.