Service Circle Icons Missing?

Service Circle Icons

- 4 years, 8 months ago maryholloway5
  Participant
  
  Expired
  
  have several Service Circle Icon blocks that were working fine, now all of a sudden the icon is missing. When I go to edit the block I can pick colors for the icon and the circle but I cannot select or edit an icon. Any insight? Here is a link to what I am seeing both inside the editor and on my site.
  
  https://www.dropbox.com/s/q04goc8zsqsz23z/Service%20Circle%20Icon%20Issue.png?dl=0 https://www.dropbox.com/s/q707rf4dwb8xlyd/Service%20Circle%20Website%20Shot.png?dl=0
- 4 years, 8 months ago Akram
  Keymaster
  
  Hi,
  
  Kindly have a check and let us know if there is any console error inside your browser ? you can find help from this link https://documentation.concrete5.org/tutorials/how-open-browser-console-view-errors about checking your console errors
  
  Thank You
- 4 years, 8 months ago maryholloway5
  Participant
  
  Expired
  
  No console errors in either safari or chrome.
- 4 years, 8 months ago Akram
  Keymaster
  
  Hi,
  
  Kindly just make sure you update your theme to latest version as we just updated our theme along with wpbakery plugin so once you update try again. Make sure to take backup of your site before updating.
  
  Thanks
- 4 years, 8 months ago maryholloway5
  Participant
  
  Expired
  I appreciate the advice however there are no console errors in either safari or chrome. The plugins are all updated – Specular 3.4.2 and WP Bakery Page Builder 6.41.
  
  I need some actionable steps to in order to use the service circle icons.
  
  Mary
  
  Here is a screenshot of what happens when I try to edit the service circle icon. There is nowhere to “select icon”
  
  https://www.dropbox.com/s/5g3cdfkcuerqaxp/Service%20Circle%20Icon%20Edit%20Settings.png?dl=0
  
  This reply was modified 4 years, 8 months ago by maryholloway5.
- 4 years, 8 months ago Akram
  Keymaster
  
  Hi,
  
  Can you please share your admin login credentials as a private reply so I can have a check for you.
  
  Thank You
- 4 years, 8 months ago maryholloway5
  Participant
  
  Expired
  
  This reply has been marked as private.
- 4 years, 8 months ago Akram
  Keymaster
  
  Hi,
  
  I have activated all required plugins and your icons are there. Kindly have a check now.
  
  Thank You
- 4 years, 8 months ago maryholloway5
  Participant
  
  Expired
  
  Thank you! I now have a working site!!!
- 4 years, 8 months ago Akram
  Keymaster
  
  Hi,
  
  Kindly don’t forget to rate us with 5 star :)
  
  Thanks

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