Community Forums

Hello,

I just tested this and it does not happen. If the row of the slider is set up to not show in mobile, the entire slide does not show up.
Please create a test page and send the link to us. So we can check if there is anything wrong with the configuration.

Best regards!

Hello,

Please send a link of the site were you are having this. So i can check.

Best regards!

Hello,

Please reset your permalinks first, in Settings > Permalinks. Clear cache and refresh page.
Let us know if you still have the issue.

Best regards!

Hello,

This is not a problem of WP Bakery. That is an independent plugin. You are accessing the Customizer in the screenshot above. In the Customizer you can change theme options, not page options. To change page options, go to the page editor and click on the “Codeless Builder” button. See screenshots:
https://ibb.co/jy6vWbV

However, i see some errors in your console: https://ibb.co/8jy838Z
Please deactivate all third party plugins first. The “Templates and Add-ons for WP Bakery” plugin is giving an error.

Let us know.
Best regards!

Hello,

This is strange. I tried replicating the same situation on my side and do not get this. Can you please activate parent theme first? let us know if the situation persists.

Best regards!

Hello,

We can help you with that. By every import additional pages/post/menus are added to your site. The algorithm is designed to add, not delete your current pages. As for the theme settings, they are overwritten.
What demo are you trying to set up? We can help you with the other small customization’s.
Let us know.

Best regards!

Hello,

Please go to file tower\vc_templates\latest_blog.php Find this line:
$output .= '<img src="'.esc_url(codeless_image_by_id(get_post_thumbnail_id(), '', 'url')).'" alt="'.$alt.'">';

and replace with this:
$output .= '<a href="'.get_permalink().'"><img src="'.esc_url(codeless_image_by_id(get_post_thumbnail_id(), '', 'url')).'" alt="'.$alt.'"></a>';

Save and refresh page. Let me know.

Best regards!

Hello,

Yes it is adding it and the css class is doing it’s work by hiding the row. But it’s the slide that you are still seeing in mobile.
Please add this css int your Custom Css box for now:

@media (max-width:767px){
 .swiper-slide:has(>.hidden-xs)  {
    display: none !important;
  } 
}

I will let know the developers and fix this in the next theme update.

Best regards!