Forum Replies Created
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in reply to: installation
You’re welcome!
I am glad to have been able to help!in reply to: scroll to a specific slideHello,
Yes, that is a problem (having outside pages). This means it no longer is just a one page site.
Can you paste some wp credentials in your profile? So we can try a workaround.
Regards!
Hello,
Please add some ftp credentials as well. I need to access the files directly.
Regards!
in reply to: Customization is gone after updated themeHello,
Since you can not have the same page as blog and home page, this is done by removing the pages set up in General altogether. And keeping your latest posts as home. In Appearance > Reading, i checked “Tus últimas entradas” to be used as homepage.
Best regards!
in reply to: installationHello,
The menu item of “Azienda” is linked to the page: About us. So it’s sending you there. To link it to the row with id: azienda, you have to edit the menu item.
I did it for you. Check your site and this screenshot: https://ibb.co/rQ7js5P
Best regards!
in reply to: Complete the lookHello,
Hmm you are right. It was a speedy mistake, i saw the wrong path, while editing the right file. So the file in question is includes/codeless_functions_woocommerce.php. I can’t make the change for you. SFTP connection needed. Please try again.
Best regards!
in reply to: Mobile menuHello,
You can customize it using css. Add this code into your Custom Css box:
@media (max-width: 991px){ .cl-mobile-menu-button { width: 45px; margin-right: 70px; }}Change values to your wish.
Best regards!in reply to: HTTP 500 errorHello,
Make sure that all links are being accessed. The change in protocol leads to some links not being recognized. Install a plugin to convert every link to the new https.
Contact for you for more information.Best regards!
in reply to: Can't Install Specular On WordPressHello,
Yes, that’s the correct file. This seems to be a server issue. There is no reason for it not to install. Please send us some wp credentials in a private reply. We’ll try installing.
What demo do you want to use?PS: Support working time is Monday-Friday from 9:00am-17:00pm (UCT +1). We reply to tickets according to their arrival time. The oldest first. So if you keep replying to your own ticket, it will only delay our response by placing it on top of the list. Forum response time can take up to 36 hours.
Best regards!
Hello,
Site’s link, username and password to login to wordpress dashboard.
Regards!
in reply to: Testimonials Carousel Breaking in Tablet and MobileHello,
The problem was with some major plugins not being updated as well. Please keep in mind to always update plugins after updating theme!
I found this screenshot of your site in previous tickets:
https://ibb.co/ckDSNWQ
The footer widgets are only stored at the “Inactive widgets”, not deleted. I repositioned them. You can drag-and-drop to your wish again.
I fixed some of the settings that are reset due to the update. Please check your site.Best regards!
in reply to: Problem with latest newsHello,
Please make sure to have updated every included plugin as well! It’s very important!
If the issue persists, add some wp credentials in a private reply. Or better, in your profile. So we can check this out.Best regards!
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This reply was modified 7 years, 2 months ago by
Mirela.
in reply to: duplicated dummy content – Slider not editableThis reply has been marked as private.in reply to: Is plugin LayerSlider included with Specular?This reply has been marked as private.in reply to: Upgrade to PHP 7.2 Errors – Tower ThemeHello,
Most of the errors are from third party plugins. Tower theme is compatible with the latest PHP. Just make sure to have everything at it’s latest version. Update theme and it’s included plugins regularly and you will not have any issue.
Best regards!
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This reply was modified 7 years, 2 months ago by