Forum Replies Created
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in reply to: WPBakery not saving changes
Hello,
That’s strange. The save function is not getting listened to. I deactivated all third party plugins but the situation persists. Can you please reupload fresh copies of theme files? So i can rule out the possibility of theme code being altered due to other plugins.
Add some ftp credentials as well. So we can check it closely.
Best regards!
in reply to: duplicated dummy content – Slider not editableHello,
Please refresh page first and try again.
Yes, try adding a youtube video instead. It’s tested and has no issues. Just do not add a cover image. It will stop the autoplay.Let us know.
Best regards!in reply to: Customization is gone after updated themeHello,
@cali75, we need the site’s link too. But please add the credentials in your own profile data. This ticket has a different author and he will be able to see the private replies.https://support.codeless.co/?ht_kb=add-private-login-credentials
Best regards!
in reply to: Multilingual siteHello,
This is a plugin we have tested and can confirm it’s compatibility with theme to be 100%. We chosen WPML since it’s one of the most used plugins for translation. It’s impossible for us to test every plugin out there.
However you can try other free plugins (example: https://wordpress.org/plugins/loco-translate/). Just use the one it’s best for you.
Best regards!
in reply to: Text responsive custom not workingHello,
For now i already updated it. In the future, after theme update, just refresh wordpress dashboard and check the messages in it. There will be a message asking you to install/update required plugins. Just follow the on-screen instructions and that’s it.
https://support.codeless.co/?ht_kb=update-plugins-using-only-the-included-in-theme-version
Best regards!
in reply to: installationHello,
To import another header style, go to Appearance > Codeless Picante > Header Wizard (screenshot). Select here the header style you want and import it.
You can change it again anytime you want later. It won’t interfere with site’s content.Best regards!
in reply to: Recent PortfoliosHello,
@amccreative,
Did you had made any direct changes to theme code? Did you update all included plugins after updating theme?
Please add some wp credentials in your profile data. So we can give it a closer look.Best regards!
in reply to: Thumbnails on Product Detail Page not aligningHello,
Please update theme first and all included plugins.
Let us know if the situation persits.Best regards!
in reply to: Testimonials Carousel Breaking in Tablet and MobileHello,
Please update theme and all included plugins first.
Let us know if you still have any problem.PS: The latest update has many and major changes. We advice to always keep a backup of site and old theme files in case you have made any direct changes to them.
Best regards!
Hello,
I understand now.
Do you have the same server configurations in your local host as in the online? The same php version?
Please check the wp credentials in your profile. I tried to login to check this but the username is not correct.
https://ibb.co/JkYRT4WBest regards!
in reply to: Analytics code in SpecularHello,
You can add some wp credentials in your profile so we can check this out. But first, please extend the “SUPPORT LICENSE” so we can continue helping you.
Best regards!
in reply to: Specular disappeared from WordPress DashboardHello,
1-You can find the list of all included and supported plugins in theme’s profile: https://themeforest.net/item/specular-responsive-multipurpose-business-theme/9412083?s_rank=7
2-It means that i tried login in via Filezilla, using these credentials. And i could not reach the server. Contact your host about it or create a new account for us. Whatever it’s easiest for you.
3-Yes, you can use Envato Market plugin to receive theme updates automatically.
4-No. You can update theme manually or use the Envato Market plugin. The two actions will not interfere with each-other.
P.S: Please extend the “SUPPORT LICENSE” so we can continue helping you. Your last support purchase was available until December 2018.
Thank You!
in reply to: Text responsive custom not workingHello,
You had not updated Codeless Builder. I updated it and made a test page. It’s all ok. See screenshots:
https://ibb.co/qFStGSh
https://ibb.co/zmdT3hVLet us know.
Best regards!in reply to: Is plugin LayerSlider included with Specular?Hello,
Codeless slider is an independent slider. This one is developed from us. Layerslider is another complete different slider, created by another author and included in theme package to give our customers more choices for sliders.
The specular/plugins folder is your theme folder. Wheither you have it installed in wordpress installtion, wp-content folder, or saved in your local computer. See screenshot: https://ibb.co/HBdmtBHThe Specular 3.0 is indeed the latest version. And the plugins bundled in it, are of the latest version they were at the time of theme update.
If any of them gets updated again even 1 day after theme update has been released, then you will still need to wait for the next theme update to get the new version of the included plugins.Best regards!
in reply to: Publish/upload button remains disabledThis reply has been marked as private.