Page 187 – Codeless Support Center

Forum Replies Created

7 years, 11 months ago Mirela
Participant

in reply to: Address Issues

Hello,

I can login now. (Time 14:00 UCT +1) Let me know if it’s ok.

Regards!

7 years, 11 months ago Mirela
Participant

in reply to: site broken after update

Hello,

The latest version of theme has a new required plugin, the Kirki plugin. I installed and activated it. Please check your site and let us know if you still have any difficulties with it.

Best regards!

7 years, 11 months ago Mirela
Participant

in reply to: Template not working

PS: There has been a new theme update. The latest version is vs 2.1.3. It has many important changes included. Please make sure to update to the latest version first!

let us know if you still have any difficulties with it.

Best regards!

7 years, 11 months ago Mirela
Participant

in reply to: Template not working

Hello,

Do you have watched the video tutorials? Check them here: https://youtu.be/JW3DvWEsm3M
It’s a great way to understand how theme works by live demonstration. I can assure you it’s not as complicated as it looks.

A good way to start your site is to import a demo that is closer to the site you want to create. Do you want a portfolio site? There are available demos you can import for this. Please check the available demos here: https://codeless.co/folie/presentation/

I see you already have some pages set up. Do you want us to help you with any of the pre-created demos?
Let us know.

Best regards!

7 years, 11 months ago Mirela
Participant

in reply to: Blog Grid Uneven Image Thumbnails

Hello,

Cna you please add some wordpress login data? So i can check the configuration of the settings. It can not be checked thru ftp.
Let me know.

Best regards!

7 years, 11 months ago Mirela
Participant

in reply to: Cant import demo June

Hello,

Sorry for the later reply.
Some of the staff were on holidays. Do you have the latest version installed? Do you have the minimal requirements for this theme to be imported correctly? Please see theme requirements here: https://codeless.co/june/documentation/#requirements
Ask you host provider regarding them if you do to have enough information.
Please add some wp and ftp credentials in your profile data. Read this article for more information. We’ll be happy to check this up for you.
What demo do you want to use?

Let us know.

Best regards!
7 years, 11 months ago Mirela
Participant

in reply to: Portfolio single item page remove "PROJECT DESCRIPTION" and "PROJECT DETAILS"
Hello,

Please add this code into your Custom Css box in General Options:
```
.portfolio_single h4 {
    display: none;
}
```
Best regards!
7 years, 11 months ago Mirela
Participant

in reply to: full Image to show on prodcut page

Hello,

The image sizes and cropping position is assigned in Codeless > Images Sizes. I see you have set up the cropping position to be ‘center-center’ (screenshot). Change this to left-top in order for the images to be cropped the way you want.

Let us know.

Best regards!
7 years, 11 months ago Mirela
Participant

in reply to: hide tag on product page
Hello,

Sorry for the late reply!
To hide the tags in single product page, add this code into your General > Custom Codes > Custom Css:
```
.cl-product-info .product_meta > span.tagged_as {
    display: none;
}
.shop-products .product_item .tags {
    display: none;
}
```
Let me know.

best regards!
7 years, 11 months ago Mirela
Participant

in reply to: Internet Explorer Site Issue

Hello,

@simonbaskind We have already added a theme update. It’s version 1.6.2. Please update theme and included plugins first.
https://support.codeless.co/?ht_kb=update-plugins-using-only-the-included-in-theme-version

Let us know for anything.

Best regards!

7 years, 11 months ago Mirela
Participant

in reply to: Revolution Slider and Layer Slider plugin are missing

Hello,

After unzipping the main file you downloaded, these are the folders created:
https://postimg.cc/image/8qvxypyaf/

Let me know if you still don’t find it.

Best regards!

7 years, 11 months ago Mirela
Participant

in reply to: Install stops

Hello,

Use the media element. Add it using the Codeless Builder. See screenshot: https://postimg.cc/image/yl5qodvon/

Let us know.

Best regards!

7 years, 11 months ago Mirela
Participant

in reply to: How to setup tracking order page?

This reply has been marked as private.

7 years, 11 months ago Mirela
Participant

in reply to: Template not working

Hello,

I don’t understand why you have these issues with the customizer. Please send us some valid wp credentials in a private reply. So we can give this a closer look.

Best regards!

7 years, 11 months ago Mirela
Participant

in reply to: Folie 2.1.3 – small business import issue – widget stops at 30%

Hello,

Please make sure to meet the minimum requirements for this theme: https://codeless.co/folie/documentation/main.html#requirements
The plugins Kirki is also required for theme to work well. If the issue persists, send us some valid wp credentials in a private reply. So we can install it for you.

Best regards!

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