Forum Replies Created
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in reply to: Setup wizard stalled during Import Widgets
Hello,
Can you please share some ftp credentials with us? So we can fix this directly.
Sorry for the inconvenience!Best regards!
in reply to: reinstall a themeHello,
You uninstall a theme by removing it and all it’s files from the Appearance > Themes. But make sure it is not active. If it is, deactivate theme by simply activating another theme. Then proceed with the deletion of theme and files.
Or you can do it directly from wp-content/themes. Access the directory using a ftp account. When there, delete theme folder.
After old copy is deleted, you can proceed in uploading the new version of theme. Activate it from the dashboard as normal.
Let us know if this is what you wanted.
Best regards!in reply to: Error Picante theme instalHello,
Please send us some wp credentials in a private reply. So we can check closely and help you with the dummy data import and configuration.
Best regards!
in reply to: Update themeHello,
What theme version do you have installed? You can also try to update manually. Check the procedure’s details in the documentation: https://codeless.co/folie/documentation/main.html#update-theme
Let us know.
Best regards!
in reply to: Import of widgets stops at about 30%Hello,
Please add some wp and ftp credentials in your profile data. Read this article for more details. We can fix this for you!
Best regards!
Hello,
Please add some wp and ftp credentials in your profile data. Read this article for more details. We can fix this for you!
Best regards!
in reply to: masonry layout not working in my rtl siteHello,
Can you please add some valid wp credentials in a private reply? So we can give it a closer look.
Thanks!
in reply to: various little problemsHello,
Please update the included plugins. It is very important for the well-functioning of theme. Just follow the instructions in the dashboard.
Best regards!
in reply to: Few questions related to website designHello,
To open the page builder, go to Appearance > Customize.
Watch a live showcase of it here: https://youtu.be/ZQuasOcvCZILet us know.
Best regards!
in reply to: June Theme running slow on my side.Hello,
Can you please share some more details on the server you are running this? Theme has some minimal requirements it needs to meet in order for it to work well. Check them here: https://codeless.co/june/documentation/#requirements
Let us know.
Best regards!
in reply to: menu header and slider questionsHello,
Please add some wp login details in your profile data. So we can login and check them directly.
Best regards!
Hello,
The function you have right now is to show 255 words from the excerpt text! Not content. While you need to show the content text. That’s what the replacement suggested does. It replaces the excerpt text with the content and also it increased the number of words to show. Please replace the entire line as suggested first.
Let us know if you need further help.
Best regards!
Hello,
The new update of Folie theme has just been released. Please update theme first and let us know if you still need help.
Best regards!
Hello,
The new update of theme has just been released. Please update theme first and let us know if you still need help.
Best regards!
in reply to: Setup wizard stalled during Import WidgetsHello,
The new update of theme has just been released. Please update theme first and let us know if you still need help.
Best regards!