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Forum Replies Created

  • 7 years, 11 months ago Mirela
    Participant
    in reply to: Setup wizard stalled during Import Widgets

    Hello,

    Can you please share some ftp credentials with us? So we can fix this directly.
    Sorry for the inconvenience!

    Best regards!

    7 years, 11 months ago Mirela
    Participant
    in reply to: reinstall a theme

    Hello,

    You uninstall a theme by removing it and all it’s files from the Appearance > Themes. But make sure it is not active. If it is, deactivate theme by simply activating another theme. Then proceed with the deletion of theme and files.

    Or you can do it directly from wp-content/themes. Access the directory using a ftp account. When there, delete theme folder.

    After old copy is deleted, you can proceed in uploading the new version of theme. Activate it from the dashboard as normal.

    Let us know if this is what you wanted.
    Best regards!

    7 years, 11 months ago Mirela
    Participant
    in reply to: Error Picante theme instal

    Hello,

    Please send us some wp credentials in a private reply. So we can check closely and help you with the dummy data import and configuration.

    Best regards!

    7 years, 11 months ago Mirela
    Participant
    in reply to: Update theme

    Hello,

    What theme version do you have installed? You can also try to update manually. Check the procedure’s details in the documentation: https://codeless.co/folie/documentation/main.html#update-theme

    Let us know.

    Best regards!

    7 years, 11 months ago Mirela
    Participant
    in reply to: Import of widgets stops at about 30%

    Hello,

    Please add some wp and ftp credentials in your profile data. Read this article for more details. We can fix this for you!

    Best regards!

    7 years, 11 months ago Mirela
    Participant
    in reply to: Can’t install all plugins – Theme not working correctly

    Hello,

    Please add some wp and ftp credentials in your profile data. Read this article for more details. We can fix this for you!

    Best regards!

    7 years, 11 months ago Mirela
    Participant
    in reply to: masonry layout not working in my rtl site

    Hello,

    Can you please add some valid wp credentials in a private reply? So we can give it a closer look.

    Thanks!

    7 years, 11 months ago Mirela
    Participant
    in reply to: various little problems

    Hello,

    Please update the included plugins. It is very important for the well-functioning of theme. Just follow the instructions in the dashboard.

    Best regards!

    7 years, 11 months ago Mirela
    Participant
    in reply to: Few questions related to website design

    Hello,

    To open the page builder, go to Appearance > Customize.
    Watch a live showcase of it here: https://youtu.be/ZQuasOcvCZI

    Let us know.

    Best regards!

    7 years, 11 months ago Mirela
    Participant
    in reply to: June Theme running slow on my side.

    Hello,

    Can you please share some more details on the server you are running this? Theme has some minimal requirements it needs to meet in order for it to work well. Check them here: https://codeless.co/june/documentation/#requirements

    Let us know.

    Best regards!

    7 years, 11 months ago Mirela
    Participant
    in reply to: menu header and slider questions

    Hello,

    Please add some wp login details in your profile data. So we can login and check them directly.

    Best regards!

    7 years, 11 months ago Mirela
    Participant
    in reply to: To increase the number of words display for Single Staff Member

    Hello,

    The function you have right now is to show 255 words from the excerpt text! Not content. While you need to show the content text. That’s what the replacement suggested does. It replaces the excerpt text with the content and also it increased the number of words to show. Please replace the entire line as suggested first.

    Let us know if you need further help.

    Best regards!

    7 years, 11 months ago Mirela
    Participant
    in reply to: Issues with header theme when updated the theme to 2.0

    Hello,

    The new update of Folie theme has just been released. Please update theme first and let us know if you still need help.

    Best regards!

    7 years, 11 months ago Mirela
    Participant
    in reply to: Can’t install all plugins – Theme not working correctly

    Hello,

    The new update of theme has just been released. Please update theme first and let us know if you still need help.

    Best regards!

    7 years, 11 months ago Mirela
    Participant
    in reply to: Setup wizard stalled during Import Widgets

    Hello,

    The new update of theme has just been released. Please update theme first and let us know if you still need help.

    Best regards!

Viewing 15 posts - 2,836 through 2,850 (of 12,542 total)
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