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Hi I have some issues with my website :
1) Anchor link : I have set an anchor link on the menu (#team) and I have set the team section row id to #team but my link doesn´t work, the page won´t scroll.
2) I have set a button in the top navigation bar but I can´t change the link. When I click on it nothing appears in the builder sidebar (see screenshot)
https://www.obfinder.com/wp-content/uploads/2018/07/Capture-d’écran-2018-07-10-à-10.53.27.png
3) The biggest trouble I have is with the blog posts. Does the builder works with blog posts ? Because I am only able to write text in the back office, with the live builder i can´t manage to add element or even change text. And in the backoffice, the administrator editor doesn´t even work for blog posts, only the classic mode.
https://www.obfinder.com/wp-content/uploads/2018/07/Capture-d’écran-2018-07-10-à-10.34.35.png
I have all third party plugins desactivated and I think I have the last version of Folie.
Can you help me out ? Thanks a lot
Website is : https://www.obfinder.com/
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Hello,
Please send us some valid wp credentials in a private reply. So we can check and fix these for you.
Best regards!
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Hello,
The user provided has no rights whatsoever, i can not check anything. Please give it admin rights so i can check this properly.
Best regards!
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Hello,
1-In the row id, the hashtag sign (#) is not necessary. Only row id. I changed it and the link to section is ok. please clear cache and refresh page.
2) I fixed it. Screenshot: https://postimg.cc/image/46ajnn0lz/
3) Go to Customizer > Post Style, select Modern style to add content from Codeless Builder. See screenshot: https://postimg.cc/image/54vi3o3br/
Please check these out and let me know.
Best regards!
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Hi, thanks
The anchor link works, thanks.
However, I still have the same issue with the button in the top bar, I can´t see the button options (I have cleared the cache and tested it with safari too and I have the same issue)
Also, I have set the blog post to modern layout as you can see, but it didn´t change anything. I have only one blog post now on the website, I deleted the demo posts, could you check what´s wrong with it and explain to me ?
https://www.obfinder.com/wp-content/uploads/2018/07/Capture-d’écran-2018-07-13-à-12.48.05.png
Thanks a lot
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Hello,
You need to open the Customizer in Appearance > Customize, to be able to add content to the post. See screenshot:
https://postimg.cc/image/6d7hdmudz/
Let me know.Best regards!
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Hi,
Well I must be really stupid because I can´t get it done.
If you see this video, I did what you said (obviously I had tried this before) but I can´t neither edit blog post content (not even change the text) nor change the link of the button in the main menu area.
[video src="https://www.obfinder.com/wp-content/uploads/2018/07/support-obfinder.mp4" /]
I also don´t understand why I can´t have the back office builder for blog posts. I wouldn´t care about the visual builder if the backoffice builder works but nothing works…
Thanks for your help
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Hello,
Can you please check again the admin login link? It redirects to a not found page.
So i can check it again for you.Best regards!
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Hello,
A new update of theme with various features fixed has just been released. Please update theme first.
Let us know if you still need help.Best regards!
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Just installed it and I still have the same problems….
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Hello,
Please update the included plugins. It is very important for the well-functioning of theme. Just follow the instructions in the dashboard.
Best regards!
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All required plugins are now updated and still have the same issues … Any actual solution ?
Thanks a lot
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Hello,
i have just updated to version 2.1.3 and also just fixed the button link issue on Top Bar.
Let me know how can I help you in advance
Thanks
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Ok thanks, button works now. Can you tell me how you fixed it for the future ?
I still have the same problem with blog posts though. The front office and back office builders don´t work. I can´t add any elements or change text. Have you any clue on that ?
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To make builder available on posts you need to change the post style format to “Custom”
Please view post meta and change to Custom, after that you can use the codeless builder.
Another possibility is to go on Visual Composer Options and activate the Visual Composer on Posts.
Thanks
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Great, thanks finally it worked !
One last question please.
Is there a way to make links set on pictures and on social icons in footer to open in another tab and not the same window ?
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Hello,
You need to edit theme files for this. I see you have used Visual Composer to add content to your site. What media element are you referring to? Can i see a page where you have this?
As for the socials, please refer to this topic: https://support.codeless.co/?topic=social-media-widgetLet me know.
Best regards!
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