Page 218 – Codeless Support Center

Forum Replies Created

8 years, 1 month ago Mirela
Participant

in reply to: WPML page template problem on secondary language
Hello,

Please add this code as well in the page’s custom css box:
```
@media (min-width: 1900px){
.row-fluid .google-maps-builder-wrap {
    width: 106% !important;
    margin-left: -6% !important;
}
}
```
Change the values until you are satisfied with the result.
Let us know.

Best regards!
8 years, 1 month ago Mirela
Participant

in reply to: Header Button Doesn’t Link to Anywhere

Hello,

Can i please see a link of your site? Have you added a link to the button?
Let us know.

Best regards!

8 years, 1 month ago Mirela
Participant

in reply to: Mobile Display Issue

Hello,

To increase the site’s loading speed, please check out this article: https://codeless.co/how-i-increased-more-than-70-the-speed-of-my-website/
Please make sure to have the latest theme version as well as all the included plugins updated as well.

PS: Do not worry about the support status. This is due to an internal server issue. We will fix it as soon as we can. In the mean time you will be getting all the support you need and payed for.

Best regards!

8 years, 1 month ago Mirela
Participant

in reply to: several issues

Hello,

Thank you for contacting our support.
Most of your suggestions are customizations that exceed the support scope and competencies. That’s why i have forwarded your ticket to our developers for more professional review.
We will get back to you asap.

Best regards!

8 years, 1 month ago Mirela
Participant

in reply to: Button to top

Hello,

Can you please add some sftp credentials to your profile extra fields? So i can check it and do this for you. These files can not be reloaded in the server without a secure connection that’s why a sftp account is needed.

Read this article for more information.

Best regards!
8 years, 1 month ago Mirela
Participant

in reply to: Button to top
Hello,

You’re right! Sorry for the inconvenience.
Please add these lines at the end of file includes/codeless_hooks.php:
```
// Wrapper -> After
add_action( 'codeless_hook_wrapper_after', 'codeless_back_to_top_button' );
//add_action( 'codeless_hook_wrapper_after', 'codeless_creative_search', 10 );
```
Then add this lines in file functions.php:
```
function codeless_back_to_top_button(){
    if( codeless_get_mod( 'back_to_top', false ) )
        echo '<a href="#" class="scrollToTop"><i class="cl-icon-chevron-up"></i></a>';
}
```
Refresh site, the bottom-to-top button should be visible.
Let me know.

Best regards!
8 years, 1 month ago Mirela
Participant

in reply to: How to Hide "Add to Wishlist" – June Theme

Hello,

@kogostudio, can i please see a link of your site?

Best regards!

8 years, 1 month ago Mirela
Participant

in reply to: Specular – upgrade to latest isn't possible, license is supported

Hello,

To update theme you do not need to worry this much. Only download the latest version from Envato > Downloads. Then in your current site, go to wp-content/themes folder. Access it via ftp or cpanel. There you will find theme folder. Rename it (example: specular_old) and then upload the unzipped files of the latest version.

After import is done,go to your wordpress dashboard > Themes. You will see both versions installed. Activate the new version.
That’s it!
Now you also have a copy of the old theme files in case you had made direct changes to them.
Please check out the update theme section of theme’s documentation: https://codeless.co/documentation/main.html#update_theme
Let us know if you have any question.

Best regards!
8 years, 1 month ago Mirela
Participant

in reply to: Cursor Not Blinking On Input Placeholder
Hello,

Sorry but this is not possible by theme options. If you want it, then you need to add additional code for this.
Please keep in mind that personal customizations are not included in support.

Best regards!
- This reply was modified 8 years, 1 month ago by Mirela.
8 years, 1 month ago Mirela
Participant

in reply to: checkout/cart

Hello,

Do you have any third party plugin installed? Please go to Header Tool’s options by hovering over the cart and clicking on ‘Tools’. Then in “Shop > Cart Style” select the default style.
Let us know if the situation persists.

Best regards!

8 years, 1 month ago Mirela
Participant

in reply to: MENU style

Hello,

Menu can be set up differently for any page. You have to check it in the Page’s options < Header Over Content (Transparent).
For the actual page to be signed by the underline, you need to add the page in the menu first.
Then set up menu style to “Border Bottom“. Change the Hover & Active Item Styles > Menu Item Active Border Color, color to change the border.
Let us know if you need further help.

Best regards!

8 years, 1 month ago Mirela
Participant

in reply to: TEAM MEMBERS – staff position

Hello,

The portfolio in the homepage is in masonry style. See screenshot: https://postimg.cc/image/oof8zd43f/
The layout of the masonry style has images in different sizes. If you want to have them in grid, then please change the layout to “grid”.

Let us know.

Best regards!

8 years, 1 month ago Mirela
Participant

in reply to: Sticky Nav and One Page # links overlap

Hello,

I made the changes, but i see you do not have a one-page layout set up at the moment. All the menu items link to external pages.
Let me know what can we help you with.

Best regards!

8 years, 1 month ago Mirela
Participant

in reply to: Column with text aligned vertically in the center

Hello,

I added padding from the column options. I removed the custom css. Please check your site. Is it ok now?
Let me know.

Best regards!

8 years, 1 month ago Mirela
Participant

in reply to: Can not register with email and purchase code

Hello,

Just disable https and register theme. Then proceed like always. There will not be any issue importing demo data.
Please know that even if you do not register theme, you are still able to import demo data and continue customizing it.

Best regards!

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