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Forum Replies Created

  • 8 years, 2 months ago Mirela
    Participant
    in reply to: Dummy Data not installing

    Hello,

    You can remove the menu items you do not want in Appearance > Menus. Save changes when you’re done.
    Let us know for anything.

    Best regards!

    8 years, 2 months ago Mirela
    Participant
    in reply to: Site breakdown after install
    This reply has been marked as private.
    8 years, 2 months ago Mirela
    Participant
    in reply to: My cart doesn't work in theme "June"

    Hello,

    You needed to update the plugins as well. I updated and the cart is ok. I made a test, please see screenshot: https://postimg.org/image/pzcosp6o7/

    Please check and let us know.

    Best regards!

    8 years, 2 months ago Mirela
    Participant
    in reply to: Gallery is not showing in post page

    Hello,

    I have forwarded the issue to our developer, we will fix this in the upcoming update.
    Thank you for letting us know.

    Best regards!

    8 years, 2 months ago Mirela
    Participant
    in reply to: Unable to add a sidebar to woocommerce taxonimies pages.

    Hello,

    Can you please send us some valid wp credentials in a private reply? So we can give it a closer look.

    Thanks!

    8 years, 2 months ago Mirela
    Participant
    in reply to: REPLIES showing in code?

    Hello,

    Please know that we answer to tickets according to their arrival time, the oldest first. The support time is from Monday to Friday 9:00AM-17:00PM (UTC+1).
    *Please consider timezone differences while waiting for our reply!

    To prevent your replies from showing the html tags (this is not any reason for not getting response*), please read this article: https://support.codeless.co/?ht_kb=preventing-the-html-tag-in-topics-content

    Best regards!

    8 years, 2 months ago Mirela
    Participant
    in reply to: Tower Theme: Select Special Pages: No items of this type were found

    Hello,

    These plugins: Endurance Browser Cache, Endurance Page Cache, Endurance PHP Edge, SSO
    are not included in theme. You can see a full list of the included plugins here: https://themeforest.net/item/tower-businessdriven-multipurpose-wp-theme/11941335?s_rank=4

    Please deactivate these plugins you have listed and try again.

    -The path for the Layerslider zip file looks correct. So this should not be happening. However, you can install the plugin directly from Plugins > Add New, upload the zip file inside the tower/plugins folder. Then proceed to install like any other plugin.
    Let us know.

    Best regards!

    8 years, 2 months ago Mirela
    Participant
    in reply to: Preventing main menu from displaying below the logo in the header

    Hello,

    In the code i gave you edit this code:

    .background--dark #logo img.dark {
        display: block;
        visibility: visible;
    }
    .background--dark #logo img.light {
        display: none;
        visibility: hidden;
    }

    to this:

    .background--dark #logo img.dark {
        display: block !important;
        visibility: visible !important;
    }
    .background--dark #logo img.light {
        display: none !important;
        visibility: hidden !important;
    }

    Now go to file style.css and find this line (1086):

    .background--dark nav .menu > li > a, .background--dark header#header .header_tools .vert_mid > a, .background--dark header#header .header_tools .vert_mid .cart .cart_icon, .background--dark .slicknav_btn:after {
      color:#fff !important;
    }

    Remove the !important from color and save.

    Let us know.

    Best regards!

    8 years, 2 months ago Mirela
    Participant
    in reply to: A few questions with formatting

    Hello,

    The Custom Css is located in General Options (screenshot). It’s independent from portfolio entries.

    Just make sure you have set the same color in the Styling Options. The default theme color is not blue, so if the option did not work, you wouldn’t see the blue color at all.

    Best regards!

    8 years, 2 months ago Mirela
    Participant
    in reply to: All icons and any default colors

    Hello,

    Please add code into your into your Additional Css menu to make cart and wishlist icon white in mobile:

    @media (max-width:480px){
     .extra_tools_wrapper .tool i {
        color: #fff !important;
    }}

    PS: Thank you for your rating. it’s very important for us!

    PSS: Please open new ticket for future questions.

    Best regards!

    8 years, 2 months ago Mirela
    Participant
    in reply to: Dummy Data not installing

    Hello,

    The pages and content have already been imported in your site. I checked and i see all pages already created.
    What you need to do now, i select one of the available home page’s as the home page to keep. Then in Codeless > Home, you have Header Setup button and Footer setup.
    Change the header and footer every time you want by choosing one of the available ones in each respective setup wizard.

    Let us know how can we help you from this point on.

    Best regards!

    8 years, 2 months ago Mirela
    Participant
    in reply to: A few questions with formatting

    Hello,

    -Every custom css should be added into your Custom Css box in General Options.

    -Can you send me a link of a page where this changes has no been taking effect?

    Thanks!

    8 years, 3 months ago Mirela
    Participant
    in reply to: All icons and any default colors

    Hello,

    Swiping left-right and zooming are two completely different things. Please be more specific so we can understand the real question and provide the right answer.
    To block site from swiping left-right, add this code into your Additional Css menu:

    @media (max-width:480px){
    #viewport {
        overflow-x: hidden;
    }}

    Best regards!

    8 years, 3 months ago Mirela
    Participant
    in reply to: Desert Instagram Grid

    Hello,

    I see the installed theme is “Desert – A Responsive WordPress Blog Theme”. Sorry but you are using a theme that is not ours! We do not offer support on third party themes.

    Best regards!

    8 years, 3 months ago Mirela
    Participant
    in reply to: Site breakdown after install

    Hello,

    There is no option to upload a theme in your wp installation (screenshot). Are you using your own domain and hosting and NOT wordpress.com? (won’t work on the later).

    If you can send us some ftp credentials so i can upload theme from ftp.

    Best regards!

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