Forum Replies Created
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in reply to: Footer Reveal effect does not work
Hello,
You need to update the builder as well. See this message in your site: https://postimg.org/image/nufhz1het/
Please keep in mind to always check that the builder i sin it’s latest version as we update it often and it’s the most important part of theme.Let us know.
Best regards!
in reply to: June social Widget does not show youtube linkHello,
I fixed it. Please check your site.
Best regards!
in reply to: Shop page not showing all prodcutsHello,
Sorry but this option (filters) is not available for the carousel style. I can suggest it o the developers as a feature to add in later version of theme, but i can not promise it will be added.
Best regards!
in reply to: Can’t import dummy dataHello,
First, please make sure to have the latest version of theme. The make sure to have all necessary server requirements such as :
max_execution_time: 180 memory_limit: 128M post_max_size: 32M upload_max_filesize: 32MAre you trying to import with attachments? Please read this article first: https://codeless.co/import-of-dummy-data-stops-before-100/
If you still have difficulties, send us some valid wp credentials in a private reply. So we can give it a closer look.Best regards!
in reply to: Featured image header on single blog post pagesHello,
The blog single posts use the predefined page header set up in General Options > Header Options > Default Page Header (screenshot).
Set up the header style you want here and make sure to have checked the “Page Header Options > Active Page Header” option in each blog post’s General Settings.Let us know.
Best regards!
in reply to: Responsive IssueHello,
This happens because the mobile layout forces the images to resize and in the same time keep the proper height for the text showing on click, to open correctly. To change this, please add this code into your Custom Css box in General Options:
@media (max-width: 480px){ .vc-hoverbox-inner { min-height: 114px !important;} .vc-hoverbox-block { background-size: contain !important;} .vc-hoverbox-block-inner { padding: 0px !important;} .vc_empty_space { height: 130px !important;} } @media (max-width: 767px){ .wpb_column:last-child { padding-top: 60px !important;} }Result screenshot: https://postimg.org/image/kyxtediv9/
Let us know.
Best regards!
Hello,
If you have added the widgets in Woocommerce sidebar and the home page does not have a layout with sidebar, then everything should be ok. The description is not very clear, can you please add some wp credentials in your profile data? So we can give it a closer look and understand your situation better.
Read this article for more information.
Let us know.Best regards!
in reply to: LayerSlider WP Wont InstallHello,
Can you please send us some valid wp credentials in a private reply? So we can check it out. and fix it.
Best regards!
in reply to: change the product page styles?Hello,
Please go to the product page options, scroll down to the Products > Product Data > Product Single Style. Change the style here. See a screenshot of it: https://postimg.org/image/d62k8vdad/
Watch this video tutorials for a live showcase of it:
Let us know.Best regards!
in reply to: Change product page stylesHello,
Please go to the product page options, scroll down to the Products > Product Data > Product Single Style. Change the style here. See a screenshot of it: https://postimg.org/image/d62k8vdad/
Watch this video tutorials for a live showcase of it:
Let us know.Best regards!
in reply to: Parallax Background ImageHello,
This is really random. Please add this code into your Custom Css box in General Options:
.container.animate_onoffset.light { height: 87% !important; }Let me know if it persist.
Best regards!
in reply to: Shop page not showing all prodcutsThis reply has been marked as private.in reply to: Responsive IssueHello,
I opened the page in mobile but i don’t see any problem. Can you please be more specific?
Best regards!
in reply to: New User: Cannot see agency 2 demo that I selectedHello,
Thank you for choosing our theme! Yes, the WP Bakery Visual Composer is included in theme. You can install and activate the included version in Plugins menu. The plugins is perfectly usable and fully compatible with theme. We update it to it’s latest version on each theme update or if it’s needed for the normal behavior of theme.
The activation mentioned in other forum topics, is on regard of the activation of the plugin in it’s options (screenshot). By activating here you are able to update plugin autonomicaly. Such is not possible with this type of license (extended license we got for every included plugin). But apart from the fact that your’ll need to wait for us to update first, nothing else is short on it.
We can help your set it up like the online demo then you can keep up customizing it to your wish. Just send us some wp credentials in a private reply.
Let us know.Best regards!
in reply to: Buttons are not working on mobileHello,
Please add this code into your Aditional Css menu:
.swiper-wrapper { z-index: 0 !important; } .cl-btn-div.cl-element.cl_btn_div5a8d5854019ba6-99933272.animate_on_visible.bottom-t-top.start_animation { z-index: 999999 !important; }If the situation persists, add some valid wp credentials into your profile data. So we can give it a closer look.
Read this article for more information.Best regards!