Forum Replies Created
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in reply to: Specular portfolio and testimonial options
Hello,
I tried to change the page header height to 550px, but the page’s keeps loading the save button and does not save. I checked and there are some important files not being found from the server. See screenshot: https://postimg.org/image/ycq937zff/
Please contact your host and make sure you do have all necessary rights to access all theme and plugins files.
As for the page header title, you can style it with css. I added this code into your custom css box in General Options:.header_page.with_subtitle.centered .titles h1 { letter-spacing: 1px !important; line-height: 1; } .header_page.with_padding_style.with_subtitle .titles { width: 1100px !important; } .header_page.with_padding_style.with_subtitle.centered .titles h1 { background: rgba(249, 248, 248, 0.70); }This should be the result: https://postimg.org/image/5pru6qw23/
Let us know.
Best regards!
Hello,
I checked your home page and i see two sections where testimonials are being displayed.
1-The first section that links to the second section: https://postimg.org/image/krl8fl6a3/
2-This section: https://postimg.org/image/s3qol36hn/
Can you please give more details on the issue?
I can see only one slide in your home page Codeless Slider. And it is showin ok in your page as well. See screenshot: https://postimg.org/image/6rj6ndrob/
Is this not ok? Can you send us some wp credentials in a private reply? So we cna give it a closer look.Best regards!
in reply to: Specular theme slider not loading on ChromeHello,
I opened your site in chrome browser and i can see the codeless slider in the home page very well. See screenshot: https://postimg.org/image/u4cmrqpzf/
Did you manage to fix it? Is this not what you were referring too? let me know.Best regards!
in reply to: Custom settings won’t stickHello,
The saving issue are mostly server related. Please perform a database optimization first. You may need to optimize tables as one of them may have been corrupted.
Do you have any third party plugin installed? Do you have any caching enable in your server?
Have you tried:
– Flushing any caching plugins you might be running, as well as server and/or browser caches. Not just your browser, but any op cache or content network cache as well such as Cloudflare.
– deactivating ALL plugins temporarily to see if this resolves the problem (plugin functions can interfere). If this works, re-activate them individually (one-by-one) to find the problematic plugin(s).
– manually resetting the plugins folder by FTP/ SFTP (no Dashboard access required). Sometimes, an apparently inactive plugin can still cause problems.
– switching to the unedited default Theme (Twenty Sixteen.) for a moment using the WP dashboard to rule out any theme-specific issue (theme functions can interfere like plugins).
Can you send us some valid wp credentials in a private reply? So we can give it a closer look?Let us know.
Best regards!
in reply to: Visual Builder NotWorking after WordPress UpdateHello,
@estar and @Ninedegrees,
You have many third party plugins installed in your site. Please deactivate them and try again. We have already tested the current theme with the latest WordPress 4.9.1, Visual composer 5.2 and PHP 7.0 and such issue does not happen.
Please make sure to have your browser updated and deactivate any add-ons installed in it.
We will soon update theme and of course all of it’s included plugins not only VC. But even withe current versions, this is an issue that is not present on our side.
Let us know how it goes.Best regards!
in reply to: A few questionsHello,
1-I added this code into your custom css box to hide page header title in every page:
.header_page.centered h1 { display: none; }2-In blog page’s General Settings > Page header Options > Page header background, i set the position to Fixed. The image is now set as parallax.
3-I checked on Sticky nav, it is active in the option panel. It has no problem in blog page and it does show in other pages when you refresh page. Please deactivate your third party plugins and try again. One of them may be conflicting with sticky navigation scripts.
Let us know.Best regards!
in reply to: Pagebuilder not working after WP updateHello,
Do you have any third party plugins installed? Please deactivate them all and try again. If the issue persists, send us some valid wp credentials in a private reply. So we can give it a look.
The new Visual Composer is tested with the latest theme and WordPress and this does not happen. So we need to find what is causing it in your side.
Let us know.Best regards!
in reply to: LocalHost and liveHello,
Thank you for choosing our theme!
Yes, you can perfectly use theme in your live host as well. You can keep using theme in the live environment without activating it, or just send us your activation number and we will remove it from the database. So you can register again in the live host.Let us know.
Best regards!
in reply to: Portfolio TabHello,
Yes, you can. Add this code into your custom css box in the General Options:
#portfolio-filter ul li.active { background-color: #ed832f !important; border-radius: 10px !important; }Change the color and border radius to your wish.
Let us know.Best regards!
in reply to: TOWER: Consistent sidebar look and feelHello,
I need the site link as well.
-Thank you for letting us know about the support link! This forum is for your convenience so every thing that’s not very intuitive, we are happy to get notice for and change it.
Please feel free to notify us about anything you think should be changed so that this forum is better for you.Best regards!
in reply to: Specular portfolio and testimonial optionsHello,
By default the portfolio and testimonials (if added to the page with Visual Composer) should not be hidden. If this happens then something is interfering with theme scripts. Do you have any third party plugins installed? Can you please deactivate them and try again? Did you perhaps add any additional css in the custom css box?
Can you send us some wp credentials in a private reply? So we can check this closely.-This account is created using a licence you bought in 2016. That’s why it shows expired. Don’t worry about support status, you will get all the support you need!
Let us know.
Best regards!
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This reply was modified 8 years, 6 months ago by
Mirela.
in reply to: Page Builder Element Settings not loadingThis reply has been marked as private.in reply to: Add a sidebar widget to Category PagesHello,
Are you referring to the post category page? This is depended from the blog layout you have chosen. Please make sure first that that the blog layout is with sidebar in General Options > Blog Config > Layout.
Then add widgets to the “Sidebar Blog“.
Let me know if this helps.Best regards!
in reply to: A few questionsHello,
In blog page you had set up the feature image to show in the header and had set OFF the page header. (the “General Settings > Page Header Options > Active Page Header” option is needed ON in order for the page header to show up). I set up the settings and now the News header is the same as other pages. I see however that you have added a row with background image to do the page header job.
I suggest you remove that and keep theme’s default page header. To add it just set ON the “General Settings > Page Header Options > Active Page Header” option in news page.Let us know.
Best regards!
in reply to: Portfolio HeaderHello,
Did you add the code into the Custom Css box in General options? I checked again with inspect element and the css does do the job. Please see this screenshot: https://postimg.org/image/3uqn6fbe3/
Do you have any other code in it? perhaps a missing coma or bracket has nullified the code. I can give it a look if you want. Just add some valid wp credentials in your profile data.
Read this article for more information.Best regards!
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This reply was modified 8 years, 6 months ago by