Page 301 – Codeless Support Center

Forum Replies Created

8 years, 7 months ago Mirela
Participant

in reply to: CONTENT GOES MISSING WHEN I UPDATE ANY BLOCK OF ANY PAGE.

Hello,

Do you perhaps have the WP Bakery plugin active? Please deactivate it. Please use Codeless Builder to add and edit content.
This is the main builder based on which theme is developed and all demos as well.
Let me know if you have any question.

Best regards!

8 years, 7 months ago Mirela
Participant

in reply to: Slider goes up faster than the rest of the page when scrolling down

Hello,

Can you show us a link of the site? How did you set up slider in home page? What settings did you assign to it? Please go to your page’s General Settings > Sliders Options > Active Fixed Slider, make sure it’s set ON. If you want, we can fix it. Just send us some valid wp credentials in private reply.

Let us know.

Best regards!
8 years, 7 months ago Mirela
Participant

in reply to: Stuck on "Welcome to Codeless Builder page"
Hello,

Do you perhaps have the WP Bakery plugin active? Please deactivate it. Please use Codeless Builder to add and edit content.
This is the main builder based on which theme is developed and all demos as well.

-Please update Codeless Builder too! To get the version included in latest theme package, just delete the current plugin folder in wp-content/plugins and then go back to dashboard. Install and activate CB plugin from the Required plugins.
Let me know if you have any question.

Best regards!
- This reply was modified 8 years, 7 months ago by Mirela.
8 years, 7 months ago Mirela
Participant

in reply to: Timeless plugin compatible with Theme

Hey,

I am glad to know that we were able to help. If you are happy with our support, please
rate the product with 5 stars under the Downloads tab of your Envato
profile.
This is very important for us to be able to keep working hard and provide more
awesome work.

Thank you very much!

8 years, 7 months ago Mirela
Participant

in reply to: Cannot View Second Page of Portfolio

Hello,

Please update theme to it’s latest version 1.2.2. After it, update Codeless Builder as well (latest version is 1.2.3).
Let me know if the situation persists.

Best regards!

8 years, 7 months ago Mirela
Participant

in reply to: Support Status for my account

Hello,

Sorry for the inconvenience!
We will update the support status very soon. In the mean time you are fully supported. Just open a ticket whenever you need our help.
We’ll do our best to respond asap.

Best regards!
8 years, 7 months ago Mirela
Participant

in reply to: buffer zone changes between web and mobile
Hello,

The mobile (responsive) style is different from the desktop style. I has different css code customizing it. In order to not have the 90px additional buffer take place in mobile too, do this:
Include your css code inside the @media rule. So it will affect only screen widths that are larger than mobile. Copy this code:
```
@media (min-width: 1024px){
/*add your css here*/
}
```
So the css adding 90px will show up only in devices wider than 1024px. You can change this value to your wish.

Best regards!
8 years, 7 months ago Mirela
Participant

in reply to: Homepage Elements not Showing

Hello,

Can you send us some valid wp credentials of the new installation? So we can give this a closer look.

best regards!

8 years, 7 months ago Mirela
Participant

in reply to: Complete breadcrumb with categories

Hello,

This is a customization that requires more coding. Sorry but personal customizations are not covered by support service. I suggest you hire a developer to help you with it.

Best regards!

8 years, 7 months ago Mirela
Participant

in reply to: Slider Portfolio Items horizontal and vertical

Hello,

Sorry but this is not quite possible with theme options. I suggest you process the images in white or transparent background before inserting them into the portfolio item slider.
Let us know.

Best regards!

8 years, 7 months ago Mirela
Participant

in reply to: Codeless Builder not load

Hello,

@orozcoalexander,
That’s great! :)

Best regards!
8 years, 7 months ago Mirela
Participant

in reply to: Cannot View Second Page of Portfolio
Hello,

Hmmm..i not sure what is wrong in your page, but i created another portfolio test page with pagination and the pages are changing well. In each page there are different items showing. Please see it here: https://chamograph.com/portfolio-test/page/3/

-I changed the “Leave reply” font color to white by adding this code into your custom css box in General > Custom codes > Custom CSS:
```
.cl-comment-reply h6 {
    color: white !important;
}
```
-To change the “Continue Reading” to “Leave a reply” you need to edit theme file. Go to file \folie\template-parts\blog\parts\entry-readmore.php and find this line:
<a href="<?php echo esc_url( codeless_get_permalink( get_the_ID() ) ) ?>" class="entry-readmore"><?php esc_html_e( 'Continue Reading', 'folie' ); ?></a>

Let us know.

Best regards!
8 years, 7 months ago Mirela
Participant

in reply to: Timeless plugin compatible with Theme

Hello,

Sorry but there is no such plugin included nor a present option for Folie theme.
You can create the timeline structure in blog page. See example: https://codeless.co/folie/default/?page_id=432

Or you can showcase the decades in a landing scroll style like this: https://codeless.co/folie/landing/

Let us know.

Best regards!

8 years, 7 months ago Mirela
Participant

in reply to: Stuck on "Welcome to Codeless Builder page"

Hello,

The latest Folie theme version is 1.2.2. And the latest Codeless Builder version is 1.2.3.
You can update theme in two ways.
1-Manually: This means you have to go to your Envato account > Downloads. In the list of downloaded themes, find Folie theme and download once again. Here is always stored the latest version of theme!
In wordpress dashboard, deactivate current theme; Delete it’s files; Install new version like you did the first time.
Or if you want to keep the previous version as a backup (if you have made direct changes to it’s files) then update from ftp. Using a ftp account, go to wp-content/themes folder. Find and rename the current theme folder. Import the new updated theme folder. Go back to wordpress dashboard > Themes and activate the new version.

2-Automatic: Using Envato Market plugin. Once registered with your api key, you will be able to see all themes you have purchased. If they have any update available and update theme with just a click.
Read this article to guide you further with it: https://www.wpexplorer.com/envato-market-plugin-guide/

After updating theme, you can now easily update the Codeless Builder. Just deactivate and then delete the current version(files included). After this, go back to your dashboard and install plugin again from the Required plugins (see message at dashboard).
The version that will install is the included in theme, which is the latest one.

Let us know.

Best regards!

8 years, 7 months ago Mirela
Participant

in reply to: Again… Stylesheet missing, website down….

Hello,

I fixed it.
Please do not panic, we are here to help. What i did before in your server, is already explained in your old topic (where 2 other users replied). I did the same for all of you.
In the future, when updating theme follow this order:
1-deactivate all plugins first;
2-update theme;
3-install Codeless Builder (update too if there is a new version available) and then activate it;
4-proceed in activating other plugins;

That’s it.
Regarding the “Missing stylesheet” error, this happen only when theme path is not correct! If this happens, just check and make sure you are installing the correct theme folder.
Let us know.

Best regards!

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