Page 365 – Codeless Support Center

Forum Replies Created

8 years, 11 months ago Mirela
Participant

in reply to: Website Problem

Hello,

The Revolution slider version included in theme package has been tested prior to launch and does have any issue with theme.
Please deactivate all third party plugins you have. Delete plugin and install again (the included in theme), so we can rule out every possibility of having any file corrupted.
Let us know how it goes.

Best regards!

8 years, 11 months ago Mirela
Participant

in reply to: Blog post settings

Hello,

As far as i can check, the code is set up properly and showing in the header. Please look at the screenshot i send you in the last reply.
Please clear cache and try again.

Best regards!

8 years, 11 months ago Mirela
Participant

in reply to: Revolution Slider Problem with Theme

Hello,

Great to know you found the culprit. Thank you for sharing the solution!
Let us know if there is anything else we can help.

Best regards!
8 years, 11 months ago Mirela
Participant

in reply to: Mega menu is not working correctly
Hello,

To center the mega menu items, the code i already send you does that(screenshot). To change the entire menu drop-down position, add this code:
```
nav .codeless_custom_menu_mega_menu.codeless_mega3 {
    left: -130px !important;
}
```
Result screenshot: https://postimg.org/image/92w8plvc1/
you can use any custom plugin for the mega menu. Sorry but i don’t have any suggestion.

Best regards!
8 years, 11 months ago Mirela
Participant

in reply to: Blog post settings
Hello,

In General Options > Tracking Code / Custom CSS / Custom JS > Tracking Code. You have to paste your Google Analytic code here. I see you already had done so, but there is an error in your code. It’s wrapped up in comment brackets. Making it invalid. I edited it out. Please check your site.
Screenshot: https://postimg.org/image/y826l3039/

PS: Please open up new tickets for future questions. This topic is already overloaded and has shifted away from the it’s initial purpose.
We are trying to keep a one topic per issue forum. In order to help our customers to easy and quickly find a response for their issues.
Thank you for your cooperation!

Best regards!
- This reply was modified 8 years, 11 months ago by Mirela.
8 years, 11 months ago Mirela
Participant

in reply to: Floating Sidebar portfolio: infinte description scrolling

Hello,

Can you send us the email used to register the new account? We can send a new password for you to use.

The floating sidebar default style is to always keep the top-left position of the description text in the start point of your screen. No matter how much you change it(this position) by scrolling up and down.
Normally when the description text is too long, it will exceed the screen height. In such case we recomend to switch to a normal, fixed sidebar.
sorry but changing the functionality of floating sidebar is a customization not included in support. You are free to make the changes you want, yourself. Just make sure to save a copy of edited files in case of future theme updates.

Let us know.

Best regards!

8 years, 11 months ago Mirela
Participant

in reply to: Codeless Elements like buttons, call to action or icons not working any more

Hello,

1-What browser are you using? I opened the page from a chrome browser and the lines you mention do not show up. See this screenshot of it: https://postimg.org/image/ikwv4wcl1/

2-Sorry but can you please be more specific? Which area are you referring to as ‘Customer Area’? Can you send a screenshot of it?
Let us know.

Best regards!

8 years, 11 months ago Mirela
Participant

in reply to: Comment paragraphs are removed

Hello,

Sorry for the late reply.
To reverse back the default WordPress function for the comments styling, in file includes\view\blog\comments.php find this line:
wp_list_comments( array( 'type'=> 'comment', 'callback' => 'codeless_custom_comment' ) );
Replace with this:
wp_list_comments( array( 'type'=> 'comment', 'callback' => '' ) );
Save changes.

Best regards!

8 years, 11 months ago Mirela
Participant

in reply to: Missing Page Header on WC Product Pages

Hello,

We will push an update very soon with the single product page header title and breadcrumbs fixed. We ask for you patience until then.
For the time being, please make sure to have selected centered style for page title.
You will get notified for the update via email.

Best regards!

8 years, 11 months ago Mirela
Participant

in reply to: Expanding the single staff word count

Hello,

I am very glad to help. Would you please care to rate the product with 5 stars under the Downloads tab of your Envato profile?
It is very important for us to be able to keep working hard and provide more
awesome work.

Thank you very much!

8 years, 11 months ago Mirela
Participant

in reply to: favicon not changing

Hello,

You have an old version of theme. Please update to the recent version 2.1 first. Let us know if the issue will persist after this.

Best regards!

8 years, 11 months ago Mirela
Participant

in reply to: Expanding the single staff word count

Hello,

Yes, there is. Please go to file vc_templates/staff.php and find this line:
$output .= '<p>'.codeless_text_limit(get_the_excerpt(), 25).'</p>';
replace with this:
$output .= '<p>'.codeless_text_limit(get_the_content(), 50).'</p>';
Where 50 is the number of words to show. Increase it to your wish.
Let us know.

Best regards!

8 years, 11 months ago Mirela
Participant

in reply to: Codeless Elements like buttons, call to action or icons not working any more

This reply has been marked as private.

8 years, 11 months ago Mirela
Participant

in reply to: unable to save Specular Options

Hello,

Redux framework is already incorporated in theme. Check it out under Tools > Redux Framwork. You do not need to install a plugin for it.

Best regards!

8 years, 11 months ago Mirela
Participant

in reply to: woocommerce-missing icon zoom image

Hello,

This is an update made from the Woocommerce team not a custom styling edited out from us. To get the old style back, you need to have an old version of woocommerce. But using outdated versions of plugins is highly discouraged because it can lead to security issues.
I suggest you install a custom plugin to help you get this feature back.

Best regards!

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