Forum Replies Created
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in reply to: Blog post settings
Hello,
Please add this code into your custom css box:
.home .services_small dl a { color: #669abd !important; }Result screenshot: https://www.clipular.com/c/4792476121694208.png?k=MXEjALPQXTA3yB-FqLepkl0dQm4
Let us know.Best regards!
in reply to: unable to save Specular OptionsHello,
The “Redux Framework” plugin is the culprit. I deactivate it and the site has no problem saving changes.
I added the custom code above and fixed an error you had in your custom css code.Best regards!
in reply to: Tabs not switchingHello,
I see you have a child theme active and an old version of theme. Please update theme first to it’s latest version 2.4. Update Visual Composer as well (install the included in theme version, read this article for guidance).
Then go to file includes/core/codeless_elements.php and find these lines:vc_remove_element("vc_tta_accordion"); vc_remove_element("vc_tta_tour"); vc_remove_element("vc_tta_tabs");Replace with these:
//vc_remove_element("vc_tta_accordion"); //vc_remove_element("vc_tta_tour"); //vc_remove_element("vc_tta_tabs");Always use the included elements.
Let us know.Best regards!
in reply to: favicon not changingHello,
Do you have any caching enabled in your server? Please flush server cache as well.
If the issue persists, send us some valid wp and cpanel credentials in a private reply. So we can give this a closer look.Best regards!
Hello,
It looks like a script conflict is going on in your site. There can be some reasons regarding it. We recommend loading the page with your Javascript console enabled to debug the code. Make sure to have WP_DEBUG is set to TRUE. If you are in a live site then keep it to FALSE .
1) First make sure to have everything updated.
-Update WordPress if an update is available;
-Update theme correctly (only the parent theme).
-Update all plugins last.
-Run any database updates prompted by your plugins. (For example, WooCommerce will prompt you to update the database).2) Since you are using a child theme, deactivate it (activate parent theme) and try again. If the issue is gone, the child theme is the culprit. If not, try deactivating all plugins and retest.
If this solves it, try reactivating your child theme. If the Media Library works, the problem is likely a conflict between your child theme and a plugin. Reactivate each plugin one at a time and test your Media Library, starting with administrative plugins and activating any styling plugins last. If reactivating a specific plugin causes the problem to return, contact the plugin author to report the issue and leave the plugin deactivated.3)Read this article regarding the troubleshoot of featured image issue.
If you still can not solve it, then fill in the wp login information on the extra information fields of your profile data. So we can give it a closer look.
Read this article for more information.
Best regards!
Hello,
What Visual Composer version do you have? Please make sure to update theme to the latest version first. And then update plugin from it.
Read this article for guidance: https://support.codeless.co/?ht_kb=visual-composer-updateLet us know.
Best regards!
in reply to: woocommerce-missing icon zoom imageHello,
This is a change from the new Woocommerce version included. The zoom icon (and lightbox) has been replaced by a more sophisticated way of zooming. You only need to place the mouse pointer into the product image box and it will automatically zoom out, without the image leaving the original box.
See the feature effect in this product of yours: https://postimg.org/image/tws4bexov/Please know that any additional code added to theme’s core files or custom code box, is not supported from us.
Let us know.
Best regards!
in reply to: unable to save Specular OptionsHello,
Yes, sorry about that. This is our problem and we will try to fix it asap. We do check the support dates so don’t worry, we know you have active support.
Please write whenever you need help. We will do our best to assist you asap.Best regards!
in reply to: Left navigation – Safari errorHello,
Thank you for noticing this.
Please go to file style.css and find these lines:#logo img { max-width:none; top:50%; position:relative; }(under
/*------- Header --------*/).
Comment out position. Edit the line to this:/*position:relative;*/
Save changes.Best regards!
in reply to: VC element buttonHello,
Nice to know you are ok for now. I have already notified the developers team regarding this. We will look into it as soon as possible.
Best regards!
in reply to: Specular – Paralex DemoThis reply has been marked as private.in reply to: Testimonial carouselHello,
Please refer to this topic regarding the arrows of testimonials: https://support.codeless.co/?topic=testimonials-bugs
There are no arrows displayed in mobile or ipad (portrait). Do you want to show them up in mobile as well? Can you please be more specific?
Let us know.Best regards!
in reply to: VC element buttonHello,
The latest theme version is 2.4 and it has Visual Composer 5.1.1 included. I see you have updated plugin on your own to version 5.2.
We haven’t tested it yet with theme, since the latest tested VC version is the included one.
What do you need to edit to the button? I can help you customize it from the editor’s classic mode.
We will run our tests with the latest VC and update theme if needed.Let us know.
Best regards!
in reply to: Blog post settingsHello,
The single blog posts get the page header styling from the Default Page Header in General Options > Header Options. I set up the background color there, to the value of your blog page’s page header. It is showing ok in posts now to. Please check your site.
I don’t seem to find the links you are mentioning in the bottom right of the home page (screenshot). Can you please be more specific?
Let us know.
Best regards!
in reply to: Problems with testimonial carouselHello,
Can you please be more specific? Is it this that you want to increase the font of? See screenshot: https://pho.to/Al5ji
Let us know.(a screenshot would be very helpful)Best regards!