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Hello,

Please fill in the wp login information on the extra information fields of your profile data. So i can give a closer look on how the code pasted.

Read this article for more information.

Best regards!

Hello,

Sorry but we do not support third party plugins.
I can only suggest to turn off the “responsive” on layer slider and edit the responsiveness of the image with custom css. It’s less work then editing the widget going up and down.

Best regards!

Hello,

This happened because you had checked the options to hide column in responsive. See screenshot: https://pho.to/Ajtge
I unchecked them and added this code into your custom css box, to fix the width of the video in mobile portrait and landscape:

@media(max-width: 480px){
.video_embeded {
    width: 350px !important;
    left: 3% !important;
    margin-left: 0px !important;
}}

@media(min-width: 767px) and (max-width: 979px){
.video_embeded {
    width: 600px !important;
    left: 5% !important;
    margin-left: 0px !important;
}}

Result screenshot: https://pho.to/Ajtiv
Please clear cache and refresh page. Let us know.

Best regards!

Hello,

2-To remove the date on only products in search page, please add this code into your custom css box:

.search .product .info li:first-child {
    display: none;
}
.search .product .info li:nth-child(2) {
    display: none;
}

To remove date in all search results add this code:

.search .info li:first-child {
    display: none;
}
.search .info li:nth-child(2) {
    display: none;
}

This does not affect the posts in blog page.

3-The blog post featured image is originally rectangle, not square. Changing it requires more work and it’s not supported from this forum.

PS: Please keep in mind to open new tickets for every question. Having multiple request in one topic or keep adding more in the same topic is not search effective for the forum. We wish for all our visitors to be able to find easily an answer from old topics to their issues. This is done by keeping up to one ticket per question.

Note: The two latest requests are in fact customizations, not theme errors. If you want to customize theme to your need(like filter search results to not show up blog posts but only products), that’s another thing. Other customers need to search to do it’s job and search for every thing it can find in the site related to the search key word.
We have already notified you that personal customizations are not included in support service. So please refrain to ask for only actual issues.

Thank you for understanding and cooperating!

Best regards!

Hello,

Did you change theme code? I see in file vc_templates/services_media.php this line:
$bg_image_src = wp_get_attachment_image_src($photo, 'staff');
is not correct. The right line is this:
$bg_image_src = wp_get_attachment_image_src($photo, 'large');

In the original line, the services images will take the dimensions of the large thumbnails as set in Settings > Media (screenshot). This leaves the original image intact and it will not shrink in the service element.
By changing it to “staff” as you have it, it crop’s down the images (no matter the dimension it is originally uploaded) to the staff dimension specified in file function.php (screenshot). Leading to the result you already have.

So go to file vc_templates/services_media.php, find and change the line above to the one specified (just change “staff” to “large”). Upload once again the images to set in services media or run a plugin that regenerates the thumbnails.

Best regards!

Hello,

-The menu items show up just right in mobile. Please see screenshot: https://pho.to/AjpMt

-You can style the mobile drop-down menu in General Options > Header Options > Dropdown Options.
-Please add this code into your custom css box to reverse the positions of logo and mobile menu:

@media (max-width: 480px){
#logo {
    float: left !important;
}
.mobile_small_menu.open {
    margin-left: 80% !important;
}
.mobile_small_menu.close {
    margin-left: 80% !important;
}}

Result screenshot: https://pho.to/AjpN8

Best regards!

Hello,

Sorry but you are misunderstanding the situation. This is a wordpress theme and can be installed and work very well in every wordpress installation. Be it in a stand alone server or shared hosting.

The fact that you do not have enough access rights, to perform changes like increase the file import size or memory limit used. or even have access to files using a normal ftp account, this is not responsibility of theme.
Wordpress.com does not allow other themes other than the ones of wordpress.org. In our theme’s profile is not mentioned that you can use it in wp.com. So you were not misleaded from us. Check again theme’s profile here: https://themeforest.net/item/specular-responsive-multipurpose-business-theme/9412083?s_rank=2

Theme is indeed very easy to use. All you have to do is:
1-install it;
2-install included plugins;
3-import demo data;
that’s it! Then keep on editing the demo data to your wish or create new pages from scratch using the very handful Visual Composer.

This item has no problem working as it should. It is tested multiple times from our staff and the Envato staff before launching on sale. There is nothing to fix from theme part. The thousand satisfied clients can guarantee it.
Please check theme’s profile in Themeforest for more testimonials.
Try installing it in another server and you will see that the issue is not the theme but the server restrictions you are using it in.

Best regards!

• This reply was modified 9 years ago by Mirela.