Hello,

Please make sure you have set a height to the slider first. Go to the page’s General Settings > Sliders Options > Slider height.
Let us know if the issue persists after it.

Best regards!

Hello,

Please fill in the wp login information on the extra information fields of your profile data. So we can give it a closer look.

Read this article for more information.

Best regards!

Hello,

This happened because you had checked the options to hide column in responsive. See screenshot: https://pho.to/Ajtge
I unchecked them and added this code into your custom css box, to fix the width of the video in mobile portrait and landscape:

@media(max-width: 480px){
.video_embeded {
    width: 350px !important;
    left: 3% !important;
    margin-left: 0px !important;
}}

@media(min-width: 767px) and (max-width: 979px){
.video_embeded {
    width: 600px !important;
    left: 5% !important;
    margin-left: 0px !important;
}}

Result screenshot: https://pho.to/Ajtiv
Please clear cache and refresh page. Let us know.

Best regards!

Hello,

If you are happy with our support, please rate the product with 5 stars under the Downloads tab of your Envato profile.
This is very important for us to be able to keep working hard and provide more
awesome work.

Thank you for being an awesome customer!

• This reply was modified 8 years, 6 months ago by Mirela.