Forum Replies Created
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in reply to: Animated Counter
Hello,
Sorry for the late reply.
Please add this code into your custom css box:.odometer.odometer-auto-theme, .odometer.odometer-theme-minimal { transition: all 0.1s !important; }Let us know.
Best regards!
in reply to: issue with responsiveHello,
Have you set ON the option in General Options > Responsive Layout?
Please check it and let us know. If you still are unsatisfied with the result, then send us your site’s url. So we can give it a closer look.Best regards!
in reply to: disable row – only show for limited timeThis reply has been marked as private.in reply to: Mobile menu is to wideHello,
1-There are two styles of socials for you to select from for the top navigation area. Simple and Circle. If you want you can change them using custom css. Like you already did.
2-I need to check the configurations made for the mobile menu. It is not working correctly. Add this code into your csutom css box:
@media (max-width: 979px){ #snapcontent .viewport { overflow-x: hidden; }}To remove the horizontal scrolling.
3-It’s best to keep the logo at 200px wide, but you can always modify it using custom css. The border around the site is due to the boxed layout you have selected for it.
If you add the custom css i wrote above, the scrolling horizontally will be gone.PS: There is nothing i can do with these much access rights. If you want our help, then grand admin rights to the login user.
Best regards!
in reply to: iPad Portrait Not ScrollingHello,
I just tested your site in an ipad and i was able to scroll the content in home page and other pages. Please see here a video of it: https://drive.google.com/open?id=0B51Lyn41UgszZlhiVWhyVEZqdzlzcnp6VGZJb29DOFgwUGow
Let us know.
Best regards!
in reply to: Menu hidden in Chrome, fine in SafariHello,
I removed the additional custom css i gave you previously. I removed also the header height value(80px) in General Options > Header Options > Header Height.
I cleaned cache and refreshed the page several times and in chrome incognito mode and the menu is displaying ok all the time. Please check your site and let us know.Best regards!
in reply to: Search top rightHello,
We have already replied you regarding this in this other topic of yours: https://support.codeless.co/?topic=search-top-right
Please do not duplicate tickets and wait for our answer. Doing so will only overload the forum.
Thank you for understanding and cooperating!
Best regards!
in reply to: iPad Portrait Not ScrollingHello,
Please try adding this code into your custom css box:
@media (max-width: 979px){ .parallax_slider .codeless_slider_wrapper { position: relative !important; }}To remove it completely from ipad portrait, add this code instead:
@media (min-width: 768px) and (max-width: 1024px){ .slider#slider-fullwidth { display: none; }}If the issue persists, send us your wp credentials in a private reply. So we can give it a closer look.
Let us know.Best regards!
in reply to: Previous/next blog buttonHello,
I imported a working(tested) copy of theme files and deactivated all third party plugins. In such conditions this issue is non existent, however it does still happen on your side.
The only difference from your site and our working site, is the wordpress version. Please update wordpress to it’s latest version first.
Then deactivate third party plugins and activate the “tower2.0” theme.
Let us know if the issue persists.Best regards!
in reply to: Demo content not downloaded / displayingHello,
We can help you customize it like the demo. Just fill in the wp information on the extra information fields of your profile data.
Read this article for more information.
Best regards!
in reply to: Media Grid: Slide Out CaptionHello,
No. This file is not listed in the Edit theme list of files. You have to access it using a ftp account or cpanel. See this screenshot for details:
https://pho.to/AgEffBest regards!
in reply to: Unable To Update ThemeHello,
All the included plugins, Visual Composer too, have extended licenses. This means they can be used by any one purchasing our theme as long as they use the version included in theme folder. You can not update it on your own terms with this type of licence.
The rules of the marketplace doesn’t allow us to give the plugin activation code. You can use the existing version without any problem. We update frequently all theme plugins to their latest versions in every theme release or in case when an urgent update is needed. So they are always fully compatible with the current theme version.If you want to buy a license by yourself this is allowed, but we thought that this isn’t needed because the version included works perfectly.
You are free to make the choice that best fits your needs.In my first reply i send you this link: https://support.codeless.co/?ht_kb=visual-composer-update
Follow these steps to update Visual Composer from the theme(no activation key needed).-Check for the footer widgets in your Appearance > Widgets, scroll down the page to the “Inactive Widgets area“. The previous widgets should be listed there. Just drag and drop them to the right section.
-Remove the Codeless tag in General Options > Footer Options > Copyright Text in the end of footer. Change the text here.
Let us know.
Best regards!
in reply to: Tower – Responsive Menu – Color ProblemsHello,
The mobile menu code is not present in your site. This means it’s not set up to display. Please go to General Options > Header Options > Show Responsive Menu Dropdown, set it ON.
Let us know if you still can not see the menu.Best regards!
in reply to: Search top rightHello,
Please add this code into your custom css box:
.top_nav .widget.widget_search { margin-top: 50px !important; }I suggest to remove the widget name as well, in order to save up space (plus there is no need to have 2 ‘Search’ titles)
See screenshot: https://pho.to/AgEbJBest regards!
in reply to: disable row – only show for limited timeHello,
Give the row an unique css class in Row Settings > Extra Class Name. Now hide it using the
display: none;attribute in a custom css code.
Example:
.your-row-id {display:none;}Best regards!