Forum Replies Created
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in reply to: Slider Resizing and Padding
Hello,
Sorry for the late reply.
This happens because the styling files for the mobile version of slider are loaded slightly later. To fix this you should install a cache plugin. So there will be a cached copy of the site and it will load faster. Removing these differences in load time.
Let us know.Best regards!
Hello,
Please go to the page’s General Settings > Slider options > Slider Height and make sure to have assigned a height to the slider. Then in the Codeless slider options, find the slide and set it’s background position to fixed.
Let us know if the issue persists.Best regards!
in reply to: portfolio sorting issueHello,
Please check the ftp credentials as i can not access the files. The changes made to remove pagination (show 999 items) are not responsible for this issue. There must be something else conflicting.
Please deactivate Woocommerce plugin as well. Restore a working copy of your site. Update the credentials and let us know so we can investigate this further.Updating theme core files should not give you any problem, especially when you are using a child theme (all custom changes are made to the child theme so no changes will be lost after parent theme update)
Best regards!
in reply to: specular estate – slider homeHello,
-First you are using another slider, not the one of the demo. The slider in the demo homepage is a Layer slider. You had to import it into the Layer slider options. I imported it for you and assigned to the default home page (link);
-I set up the “Contact form 7” form, which you had already installed but not assigned to the home page contact form;
-I edited the menu items style to be like the demo in General Options > Header Options > Menu Options;
-You have made changes to the site. Can you please tell me what elements do you need to be like the demo? I can’t change more than this since the menu is custom made, the footer widgets also.
Let us know.Best regards!
in reply to: Woocommerce 3.0.3 – Cart adding 2 products not 1Tip: These css classes “product_type_simple add_to_cart_button ajax_add_to_cart” need to be removed from the “View Product” button.
Screenshot: https://pho.to/AfmZPBest regards!
in reply to: Woocommerce 3.0.3 – Cart adding 2 products not 1Hello,
This is the list of all the topics you have opened in this forum: https://support.codeless.co/?bbp_user=968&bbp_tops=1
This is the topic related to these changes: https://support.codeless.co/?topic=woocommerce-template-files-out-of-dateSince the woocommerce has been updated ever since (it’s been 1 year, not March 2017), it is possible that some of the functions may have been changed.
This is a personal customization you have done here. In order to fix it i will need to test out the code again. This needs time that is not covered from support policy. I suggest you hire a developer to check these out for you.The past topic can be used as a guide to investigate where the problem (change) has been done in the latest updates.
Best regards!
in reply to: Blog Page: Header/Page Title not showingHello,
Your server seems to be a bit slow in showing up changes. So before you expect to see the changes made, first clear cache. So you will be loading the version with the changes instead of the cached version.
The css code purpose was to low down the page header title in order for it to be in the vertically centered. That’s how it looked from my side. If you think it’s ok without it, then just remove it.
Let us know.
Best regards!
in reply to: Product Imgaes & Layout, and Cart Button FormattingHello,
I see you are using the Opera browser. My screenshot is taken from the Chrome browser. However, i opened your site from Opera as well and still the products are in 4 column. See screenshot: https://pho.to/AfmKB
Also i tried reducing the screen and still i got the same result, screenshot: https://pho.to/AfmKW
Please clear cache and refresh pages.Best regards!
in reply to: Blank pageHello,
The site you are referring to is opening ok in my side. See screenshot: https://pho.to/Afluo
When does the blank page appear? Please make sure you have all needed rights to make changes to theme files. Ask you host to help you with it.
What plugins do you have installed? Try disabling them all and try again.
Let us know how it goes.Best regards!
in reply to: WooCommerce 3.0 complianceThis reply has been marked as private.Hello,
Sorry for the late reply.
What theme version are you running? What Visual Composer version? Please make sure to have the latest versions (Specular vs 2.3.3 and VC vs 5.0.1)
Let us know if the issue persists.Best regards!
in reply to: specular estate – slider homeHello,
Can you please send us some valid wp credentials in a private reply? So i can check what configurations are missing in your demo and fix them. I will provide the full list of changes and the steps taken for them, so you can refer to in the future if needed.
Let us know.Best regards!
in reply to: Transfer From Staging to LiveHello,
This error is a result of incorrect db transfer.
It is not advisable to copy db tables separately as they are all connected. I suggest you use a plugin to help you make a complete transfer and change the links to the new domain correctly.Best regards!
in reply to: portfolio sorting issueHello,
Sorry for the late reply.
We need to find the source of the error first. Remove it and then see if it has affected the portfolio and posts.
Did you edited out theme code? The portfolio has three columns and is displaying more than three rows of items while the “with pagination” method is selected. This is not normal and not how the default theme works. In this case you should have displaying only 9 items in total and then proceed to the next page.
I suggest you disable all third party plugins. Update theme and try again. (save a backup of theme files in case you have made direct changes to it)
Let us know if the issue persists after this.Best regards!
in reply to: WooCommerce 3.0 complianceHello,
Yes, please open up a new ticket. You can paste this topic as reference if you think it is important to understand better your issue.
best regards!