Forum Replies Created
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in reply to: Struggling with Tower – something isn't right
Hello,
Theme doe snot have any issue on these features. You must have not configured it right to show what you need.
Please add you wp login data at the additional information fields in your profile. So we can check it out.
What demo are you trying to set up?Read this article for more information.
Best regards!
in reply to: active menu on sub pageHello,
Sorry but this is not possible.
Best regards!
in reply to: scrolling on ipadHello,
Please add this code into your custom css box:
@media (max-width: 979px){ .background--dark .mobile_small_menu { color: #ffffff !important; }}Can you please add your wp login information in your profile? So we can give a closer look to the slider issue.
Read this article for more information.
Best regards!
in reply to: Google Page Speed: Mobile scores differentHello,
In the mobile version the only difference is the css. The site does not have additional or less files to execute. It only gets the css code that corresponds to that screen dimension.
Any method you are using to minify js and html will work the same for both layouts (desktop & mobile).Best regards!
in reply to: Change Page Permalinks Without Getting a 404 PageHello,
I already explained above:
In case of ‘pages’, if you change the link, then wordpress will automatically change all links of that page, wherever it is used.Just add pages to menu. It will update any url change you make to the page by default.
Best regards!
in reply to: Insert a video from the libraryHello,
You must have the latest Visual Composer plugin(5.0.1). Update Visual Composer first. Then try again.
https://support.codeless.co/?ht_kb=visual-composer-update
Let us know.in reply to: short code in Visual composer – brokenHello,
Sorry but that is not possible. These are all available editor options in the latest version of Visual Composer and theme options. Although you should still have the “Paragraph” dropdown option.
Please deactivate third party plugins (the green icon after CL) and try again.Best regards!
in reply to: Compatibility Issue with VIsual ComposerHello,
Yes, it does make sense that they can not restart Apache in a shared server. This would cause inconvenience to the other sites sharing the same server.
In this case, we can recommend you to chose another Visual Composer element to create the layout you want.
Example, you could use the “Services Media” element to display as many pages as you want in home page. Set an image and the page’s link, to send the site visitors to that page.
I set an example in this page of yours: https://www.entdoctorlevine.com/pages-grid-example/Best regards!
in reply to: broken links and update failHello,
Yes, that is nothing to worry or keep you from using plugin at it’s fullest. Just ignore it. As long as your theme is the latest version launched from us and Visual Composer the include version in theme, you do not have to worry.
Best regards!
in reply to: Full Screen Image on Top and mobile viewHello,
In the row containing the image, go to the first column settings. That image is set as a column background. Change it here. See screenshot for more details: https://pho.to/AaMd9
Best regards!
in reply to: Responsive text to much to the sideHello,
1-This is strange, i still do not see any problem for slider in mobile. See screenshot: https://www.clipular.com/c/6231598473412608.png?k=wjC0yXsX09aUrTRxwCiTgN4s21g
What browser are you using?2-I added this code into your custom css box:
@media (max-width: 480px){ .viewport { overflow-x: hidden; } }The page does not move anymore.
Best regards!
in reply to: Change Page Permalinks Without Getting a 404 PageHello,
The problem is not the permalink. But the menu. You have set a fixed, custom link for portfolio. Not a page. See screenshot: https://www.clipular.com/c/6681827412803584.png?k=XqWjBVbhXgXUd6byBXCHdvsLldQ
In case of the custom link, it doesn’t change by default if you decide to change the page’s permalink. And this results in a 404 error.
In case of ‘pages’, if you change the link, then wordpress will automatically change all links of that page, where ever it is used.I changed the menu to the correct form. Please check your site. It’s ok now.
Best regards!
in reply to: Completely ConfusedThis reply has been marked as private.in reply to: Specular plugins license+purchase codes missingHello,
Visual Composer and Revolution slider can be activated instantly as you first install them from “Plugins”. And then use them normally.
The only limitation is for updating them prior to the next theme launch. They are all fully compatible and functional. You do not need to buy them to use them. So by just buying the theme (in the same price) you get these plugins too.If you are having problems activating the included copies, then please watch this video tutorial: https://www.youtube.com/watch?v=fHBeNR43BSo (plugin install/activation starts at 1:22).
As mentioned, we update theme frequently so you won’t have the need to update prior to that. But of course this is your choice to make.
Let us know if you need help.Best regards!
in reply to: Problems on tower themeHello,
1-Sorry but the custom fields are just text fields and do not support html. If you want to change that you need to edit theme files.
This is a customization not included in support service.2-The “link-to-section” structure is a “One Page” feature. This means that you need to be in the page where the sections are, to be able to go to that section from the menu. If you switch to an external page, like “Availability”, the link structure will change and when you attempt to go to the home page’s section. Like this:
https://sw-beta.com/AAbuildings/availability/#OurBuilding ->wrong link
https://sw-beta.com/AAbuildings/#OurBuilding -> right linkIf you must keep them both, then add the section links in the menu as full links. Not just “#id”.
See example screenshot: https://pho.to/AaJwsPs: This is not a default structure and you should not keep both of them. So by removing the “One page” option, you also lose it’s features (like smooth-scrolling etc).
Best regards!