Forum Replies Created
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in reply to: Change Page Permalinks Without Getting a 404 Page
Hello,
Please try again. There is no issue with changing the page’s permalinks like that. I made a test in this “Sample Page” of yours. See screenshot, the page is displaying ok.
Best regards!
in reply to: BackgroundHello,
Sorry for the late reply.
We work from Monday to Friday, 9AM-5PM (UTC +1:00).(Please consider the time-zone differences too) The topics are answered according to their arrival time. The oldest first. So keeping replying to your topic will actually move it up and result in a later response time.
Please note that while we always strive to answer your questions as soon as possible, sometimes we are not able to do so for whatever reasons and we ask you to be patient during these times.If you want personal support, email us at [email protected] or [email protected]
You will be in touch with the developers team directly thru these emails.Best regards!
in reply to: Unwanted Padding on First and Last RowsHello,
You can remove the additional padding using custom css. This way even if you make a theme update in the future, the changes won’t be lost. Please send us the page you want to remove these spaces. I will send you the right code to add into your custom css box.
Let us know.Best regards!
in reply to: Reduce/Minimize padding between Visal Composer rowsHello,
I can see from inspect element that there is a 90px padding in your row settings. Please add this code into your custom css box:
.wpb_row.standard_section { margin-bottom: 0 !important; }Let us know if you need further help.
Best regards!
in reply to: Responsive text to much to the sideHello,
1-The text is not transparent. See screenshot for more info:
If you want to change it’s color, then add this code:@media (max-width: 480px){ .header_page.with_subtitle.centered .titles h5 { color: #f5f2f2 !important; }}Change the color to your wish.
-The image seems to not have been resized to the mobile dimension. What device are you using to open this? I don’t get any of this when i open it from a Samsung S6.2-Can you send the link of this page? i searched all your pages and i can’t find this..
Best regards!
in reply to: Portfolio Header ImageHello,
This is custom css. You can use it if you want it this way. But you’ll need to add a chunk of css for each portfolio item. Changing only the post id.
What i mean by “this is not an option” is that you can not do this using theme’s options.
You can choose what’s best for your needs. Let us know for anything.Best regards!
in reply to: Changing text size on separatorHello,
I replied you on this, here: https://support.codeless.co/?topic=separator-with-text
However i am glad you figured it out yourself.Best regards!
in reply to: Separator with TextHello,
@catenacreations,
That’s because you have another theme and styling. If you do not find the right css classes to edit, then what ever cod eyou add (either in custom css box or style.css file) will not have any effect. Try this code intead:.vc_separator.vc_separator_align_center h4 { font-size: 34px !important; }Result screenshot.
Best regards!
in reply to: Issues with Theme Options on DashboardHello,
That’s great to know.
If you need further help, open up new tickets and we’ll do our best to reply asap.Best regards!
in reply to: Sidebar Pushes Main Content DownHello,
Can you please explain better? I opened the link you send us but the sidebar looks in place and so does the content. Please see screenshot: https://www.clipular.com/c/5118689097809920.png?k=M_UzP6ibaPPzsv4y4NA9Q0IxPpE
Let us know.
Best regards!
in reply to: Menu navigation from other pagesHello,
Sorry but it’s not possible to have both structures in one site. The One page and the standard. To do this you’ll need to edit theme code to customize it. Custom editing is not covered from support service.
Best regards!
in reply to: Blog Share to Facebook and Twitter etc.Hello,
Please add a featured image to the posts first. The ‘shares’ facebook function gets the featured image for display in the share’s form.
Let us know.
Best regards!
in reply to: slider backgroundHello,
Please add this code into yoru custom css box:
.home #content { padding-top: 0 !important; padding-bottom: 0!important; }Let us know if it’s what you need.
Best regards!
in reply to: Compatibility Issue with VIsual ComposerHello,
Sorry for the late reply.
We looked into your situation but this is not a theme nor Visual Composer issue. You have the latest versions and no error in your site.
We created the same situation on our side and this does not happen for none of the cases (whither you use to show pages, or post in Post Grid).
This situation you are having is most probably a server issue.
The server configuration is limiting the number of POST variables that can be submitted to the server. We need to increase that.There are two ways this limit may be imposed:
1. PHP’s
max_input_varsThe increasingly common issue is the
max_input_varsPHP directive. By default, it is set to 1000. To increase this, simply set it in php.ini. I’d suggest 3000 to be safe, but 2000 should be sufficient for most sites.max_input_vars = 3000
How do you edit php.ini? That depends on your host. If you have access to the php.ini file, simply add or edit the directive, save, and restart Apache. If you’re with a web host that doesn’t give you access (common with shared hosting), you may have to contact your host and have them make the change for you.2. Suhosin
Prior to PHP’s
max_input_vars, the Suhosin PHP Security module introduced a similar pair of max_vars directives that are identical in purpose. Not all servers run Suhosin, but those that do will need to increase the following directives in php.ini:suhosin.post.max_vars = 3000 suhosin.request.max_vars = 3000Again, you may need to contact your host to get them to make these changes if you don’t know how or can’t do it yourself.
Restart Apache with the new maximum POST variable values and try again.
Read this useful article for more info:
https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-custom-menu-items-limit-in-wordpress/
Let us know how it will go.Best regards!
in reply to: Portfolio Header ImageHello,
The portfolio items get the default page header settings. Set it in General Options > Header Options > Default Page Header. Sorry but it is not possible just yet, to have a different header image per portfolio items.
Best regards!
