Page 450 – Codeless Support Center

Forum Replies Created

9 years, 5 months ago Mirela
Participant

in reply to: short code in Visual composer – broken

Hello,

This is the file mentioned in the documentation. You have downloaded the installable file, that’s why only theme files are in it. Just rename the current zip file as specular and keep following the other steps of the update tutorial.
If you had downloaded the full package,after unzipping you would find the ‘specular‘ folder together with the Documentation, Licence and dummy-sliders-data folders.

Let us know if you need further help.

Best regards!

9 years, 5 months ago Mirela
Participant

in reply to: Responsive Menu Not Displaying

Hello,

We have replied you once regarding the ipad menu in this other topic of yours: https://support.codeless.co/?topic=menu-responsivness-on-ipad

Are you referring to another site? Can you please send us a link of it?

Best regards!

9 years, 5 months ago Mirela
Participant

in reply to: Change Page Permalinks Without Getting a 404 Page

Hello,

This is all you need to do. Try to clear cache and refresh page. Sometimes the server needs time to reflect the changes.

Let us know.

Best regards!

9 years, 5 months ago Mirela
Participant

in reply to: Set custom service icon

Hello,

Please add this code into your custom css box, to remove the link effect on service small icon:
.services_small dl a {pointer-events: none;}

Let us know.

Happy Holidays!

9 years, 5 months ago Mirela
Participant

in reply to: Header Widgetized Area

Glad to know that!

Happy Holidays!

9 years, 5 months ago Mirela
Participant

in reply to: Purchased Specular today but says I am expired for support

Hello,

I already replied you on this matter in this other topic of yours: https://support.codeless.co/?topic=dummy-data-not-importing-3

Please do not open more than one ticket per issue. We reply to topics according to their arrival time, the oldest first. So keep posting on the same problem will only increase response time and overload support unneccesarly.
Thank you for understanding and cooperating!

Best regards!
9 years, 5 months ago Mirela
Participant

in reply to: Dummy data not importing
Hello,

Please know that the demo you have chosen does not have many pages. In fact it is build from one page only. You already have that imported in your site.
If you want more pages, then you have to import some other demo that consist of more pages.
Also i was not able to login to ftp with these credentials. Let us know if you need further assistance.

Kind regards and Happy Holidays!
- This reply was modified 9 years, 5 months ago by Mirela.
9 years, 5 months ago Mirela
Participant

in reply to: Tower causes site to crash when changing servers

Hello,

I am happy to help. Yes, the Visual Composer is up and running. You may continue customizing the site as usual.
Let us know if you need further help.

Happy Holidays!
9 years, 5 months ago Mirela
Participant

in reply to: Change Button size
Hello,

Please add this code into your custom css box in General Options:
```
.page-id-5 .vc_btn3.vc_btn3-size-lg {
    font-size: 23px !important;
}
```
Edit the value to your wish.
-You can style menu colors in General Options > Header Options > Menu Options, and the main site’s color in General Options > Styling Options
Let us know if you need further help.

Happy Holidays!
9 years, 5 months ago Mirela
Participant

in reply to: Responsive Menu Not Displaying

Hello,

That’s because the mobile menu only show’s up when the screen dimension is of the mobile size. That’s smaller than 767px. Ipad has bigger screen dimension so the normal menu is displayed.
I suggest you go to General Options > Header Options > Menu Options > Menu Items padding/margin, decrease the values until the width of your menu fits the header size in ipad landscape layout.
Let us know if you need further help.

Happy Holidays!

9 years, 5 months ago Mirela
Participant

in reply to: Header Widgetized Area

Hello,

This change can not be done from the editor. You have to go to file \includes\register\register_shortcodes.php use a ftp connection to access this folder, or the cpanel (ask you host provider for help to find it).
Then using your keyboard keys CTRL+F, find the string and edit it to your wish.

Best regards!

9 years, 5 months ago Mirela
Participant

in reply to: Change Button size

Hello,

In that case, yes you have to use a custom css. Send us a link of the page where you ave this button, so we can give you the right css to add.

Kind regards!

9 years, 5 months ago Mirela
Participant

in reply to: Not Working on Internet Explorer 11

Hello,

This is strange.
I have forwarded your topic to our developers. We will get back to you as soon as we fix this.

Best regards!

9 years, 5 months ago Mirela
Participant

in reply to: Tower causes site to crash when changing servers

Hello,

I installed Tower theme and activated it. First i deactivated all plugins and then i proceed in installing and activating theme. I also updated the Visual Composer, but kept the latest version. You can find the old VC in wp-content/plugins/js_composer4.12.1 folder.
One of the third party plugins you had installed may be the cause of the crash. I suggest you activate all theme’s included plugins first. Then try one at a time the third party plugins. Until you find the one that had caused it.

As for now you may continue your work normally.

Regards and happy holidays!
9 years, 5 months ago Mirela
Participant

in reply to: Change Call to Action Font
Hello,

Call-to-action is a Visual Composer element, not edited out from theme files. So you need custom css to change it’s style. Please add this code into your custom css box:
```
.textbar h2 {
    font-size: 24px !important;
}
```
Edit the font value to your wish.

Kind regards!

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