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Forum Replies Created

  • 6 years, 8 months ago Mirela
    Participant
    in reply to: set Anchor

    Hello,

    Did you try adding the id in the row id section? See screenshot: https://ibb.co/HxXbrVG
    Here is where the row id is set up if you want to link to the row. Try this and let us know.
    If you can add a link of the site where are you trying this, that would be great.

    Best regards!

    6 years, 8 months ago Mirela
    Participant
    in reply to: Portfolio Pages

    Yes, sure. Check this article: https://support.codeless.co/?ht_kb=add-private-login-credentials

    Best regards!

    6 years, 8 months ago Mirela
    Participant
    in reply to: "WARNING" messages appear through sections of site.

    Hello,

    I opened your site but there is no warning message anywhere. See screenshots:
    https://ibb.co/0tJg1sF
    https://ibb.co/jZLytJv

    Let me know.
    Best regards!

    6 years, 8 months ago Mirela
    Participant
    in reply to: Picante Tasty: Responsive not showing properly

    Hello,

    That column has a great height set up and it’s showing in mobile as well. The rest is ok. The builder seems deactivated now, so i assume you are working on it. Just go to the column containing the space and check it’s settings. If there is any height defined, remove it.
    Let us know if you want us to login and fix it.
    You may want to install a cache plugin and optimize the images so they load faster.

    PS: Always keep theme required plugins active!

    Best regards!

    6 years, 8 months ago Mirela
    Participant
    in reply to: Unable to modify a media grid

    Hello,

    I changed the template used back to default and the images are showing now. See screenshot: https://ibb.co/b2fLGxk
    Refresh your page.

    Best regards!

    6 years, 8 months ago Mirela
    Participant
    in reply to: Portfolio Pages

    Hello,

    The way the ‘infinite’ pagination works is that it will constantly load additional portfolio items as you scroll down the page. If you are not getting this, i suggest you deactivate all third-party plugins, clear cache and refresh the page.

    Let us know how it goes.
    Best regards!

    6 years, 8 months ago Mirela
    Participant
    in reply to: Portfolio Pages

    Hello,

    In the screenshot you are customizing the row settings. To open portfolio options, just hover over the portfolio element and the “portfolio” word will appear at the top-right corner. Click on it to open the portfolio options as seen in this screenshot: https://ibb.co/W2BWwG9

    Let me know.
    Best regards!

    6 years, 8 months ago Mirela
    Participant
    in reply to: Picante Tasty: Responsive not showing properly

    Ps: I see the site is online, i opened it from mobile but don’t see any issue. Can you point it out where are you having the responsive issues?

    Best regards!

    6 years, 8 months ago Mirela
    Participant
    in reply to: Picante Tasty: Responsive not showing properly

    Hello,

    The included woocommerce theme files are tested and have no issue with theme. I asure you they will not crash your site.

    Do you have any third-party plugins installed? Please rename their folders in wp-content/plugins folder in the server. This will deactivate them and give you access to the dashboard.
    From there, try activating plugins one at a time in order to find out which may be the one crashing the site.

    Let us know.
    Best regards!

    6 years, 8 months ago Mirela
    Participant
    in reply to: Unable to modify a media grid

    Hello,

    I don’t think you’ve made any error, but I need to look et the site properly to understand. Please add some wp credentials in a private reply. So I can check it close.

    Best regards!

    6 years, 8 months ago Mirela
    Participant
    in reply to: Portfolio items

    Hello,

    I have replied regarding this here: https://support.codeless.co/?topic=portfolio-pages-2
    I will close this ticket as duplicate. Please keep up with your question in the other ticket.

    Best regards!

    6 years, 8 months ago Mirela
    Participant
    in reply to: Portfolio Pages

    Hello,

    Yes, of course. Just select the “infinite” type of pagination in the portfolio element options. See screenshot: https://ibb.co/ggqxGd2

    Best regards!

    6 years, 8 months ago Mirela
    Participant
    in reply to: Logo on the top

    Hello,

    I forwarded your ticket to theme developer for a more professional review. We will get back to you asap.

    Best regards!

    6 years, 8 months ago Mirela
    Participant
    in reply to: Picante Tasty: Responsive not showing properly

    Hello,

    Can you please paste a link to your site? So we can check.

    Best regards!

    6 years, 8 months ago Mirela
    Participant
    in reply to: Update issue

    Hello,

    Your site is clearly clashing scripts. This could be because of a plugin installed. We need ftp in order to access files directly in the server. If the site is blocked due to a fiel conflict, i can do anything else from the dashboard if it’s not accessible anymore.

    Just ask your host to create a ftp account for you.

    Best regards!

Viewing 15 posts - 691 through 705 (of 12,542 total)
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