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I am getting “The site is experiencing technical difficulties.”this message after updating the theme.
And, My website got crashed. I can’t even access my website’s wordpress dashboard.
Please help me to get rid out of this.
My website : https://www.palixcollection.com
Hello,
The first step, go to your wp-content/plugins folder and rename all plugins folders. This will automatically deactivate them. Try accessing your wp dashboard now. Add some wp credentials in a private reply, so we can check out it closely.
Best regards!
Hello,
Can you post some ftp credentials as well?
Best regards!
Hello,
Your site is clearly clashing scripts. This could be because of a plugin installed. We need ftp in order to access files directly in the server. If the site is blocked due to a fiel conflict, i can do anything else from the dashboard if it’s not accessible anymore.
Just ask your host to create a ftp account for you.
Best regards!
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