Forum Replies Created
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in reply to: youtube videos
Hello,
You can use a youtube video with the “Video Player” and “Media” elements of Visual Composer. These elements do not have any option to control video’s settings such as the caption display control and following actin after the video is over. These are youtube settings and so you need to customize them in your youtube channel.
Both elements are loaded very quickly.You can use the one you want.
Best regards!
in reply to: tower woocommerceHello,
Tower theme is tested and it’s fully compatible with Woocommerce plugin. There must be something else in your site conflicting with it. Please deactivate all third party plugins first. Did you do any changes to theme files? Update theme as well (save a backup of theme files in case you have made changes to them).
Then try again.
Let us know how it will go.Regards!
in reply to: Filter position on portfolio pageHello,
This requires javascript code editing.
Please fill in the necessary information on your extra information fields of your profile data. So we can give it a closer look.Read this article for more information.
Best regards!
in reply to: mobile site leaving a space on the right sideHello,
I checked your site in mobile but i don’t see any left space. Can you please be more clear on your request? What do you need to show us the page loading screenshot?
Best regards!
in reply to: logoHello,
For web use, it’s not resolution that matters, but the physical pixel size. When you are using tour logo for a website layout, just make it fit there, don’t worry about “resolution”. Better yet, make it vector, so it is resolution-independent.
For the logo in mobile, please add this code into your custom css box:
@media (max-width: 480px){ #logo img { max-height: 50px; margin-top: -17px; height: 34px; } #logo { left: 36px !important;} }Result screenshot.
Best regards!
in reply to: WoocommerceHello,
Please make sure to have selected the shop page in WooCommerce > Settings > Checkout > Checkout Pages (screenshot).
Do you have any third party plugin installed?
Please fill in the necessary information on your extra information fields of your profile data. So we can give a closer look to the single product layout.Read this article for more information.
Best regards!
in reply to: Portfolio page – won’t show all portfolio itemsHello,
Thank you for the suggestion. I will refer it to our developers team.
Regards!
Hello,
Sorry for the late reply.
Unfortunately this is a browser issue. Auto play video is disabled on Chrome for Android as well as most mobile platforms, due to various incompatibility reasons.
We are working on it and will include a fix in the next theme update.
For now you can hide video in mobile (screenshot).
Let us know.Best regards!
in reply to: video slider, logo, nav menu not working on mobileHello,
I can see the mobile menu icon and drop-down are displaying as they should. Please see screenshot. Did you manage to fix your issue?
Let us know.Best regards!
in reply to: Website issues on tablet and mobileHello,
Did you set up slider to hide in mobile? Please check it at your page’s General Settings > Slider Options > Remove Sliders from Mobile Phone View.
The navigation does not disappear. In mobile and ipad, the normal menu is hidden and the mobile menu is displayed. Don’t you have the three bars menu icon showed?
Can you please fill in the necessary information on your extra information fields of your profile data? So we can give it a closer look.Read this article for more information.
Best regards!
in reply to: Business 5 demo sliders missingHello,
The sliders are build in the same way. They differ only from the images. You can import one of the available demo sliders and change it with your images and content.
To change the slider selected by default in the home page, just go to home page’s General Settings > Slider options, and select one of the imported sliders.
Save changes.Let us know.
Best regards!
in reply to: I can not import demo data!Hello,
Please read this article: https://support.codeless.co/?ht_kb=import-of-dummy-data-stops-before-100 before. Make sure to have set up all server requirements are set at their minimum required values first.
If the issue persists, fill in the necessary information on your extra information fields of your profile data. So we can give it a closer look.Read this article for more information.
Best regards!
in reply to: "undefined" message when i save theme optionsHello,
Please fill in the necessary information on your extra information fields of your profile data. So we can give it a closer look.
Read this article for more information.
Best regards!