Forum Replies Created
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in reply to: Cannot load theme
Hello,
Did you try to import the attachments too? This is a common error as many of hosts do not set up enough memory limit for this process to succeed. Attachments are all images used on demo so importing with them makes the data to load even larger.
Please read this article to know more.
Let us know if the issue persists.Best regards!
in reply to: Slider RevolutionHello,
I see the code did made the change but you have a padding top on content. To remove it edit the code to this:
@media (max-width: 480px){ .slider#slider-fullwidth { min-height: auto !important; } #content { padding-top: 0 !important; }}Let us know.
Best regards!
in reply to: Footer Column SizesHello,
Sorry but this is a customization not included in support.
Best regards!
Hello,
The access rights for this user you send us, are limited. I can not check the plugins you have installed. Do you have any membership plugin set on? Please disable all third party plugins and try again. This situation does not happen to theme so it must be something interfering with it’s scripts.
Let us know.Best regards!
in reply to: Adjusting responsive logo size/layoutHello,
I can not see the attached image. You can edit this with some custom css. Add the code into your custom css box. if you want our help with it, then please send us a link of your site.
Best regards!
in reply to: Visual Composer and WooCommerce productsHello,
This is a Woocommerce issue. We are working on it with the Woocommerce support. We will include the fix in the next theme update. In the mean time please use 4 column instead on 3. The issue does not happen with 4 columns.
Thank you for understanding.Best regards!
in reply to: Portfolio imagesHello,
This is happening because we set up a new minimum height for portfolio image with the code above. If you want that change only for the home page, then add the code in page’s custom css box. Or edit it to this:
.home .portfolio-item .tpl2 img { min-height: 353px;}
Let us know.Best regards!
Hello,
Please go to file includes\view\portfolio\loop-grid.php and find these lines:
foreach ($item_categories as $cat) { $sort_classes .= $cat->slug.' '; }Replace
$cat->slugwith$cat->name. Save file.
Let us know.Best regards!
in reply to: Top Nav Menu Links Not Initially ShowingHello,
You have chosen a light header while having a white background. This is why you do not see the menu links, although they are present.
Please go to the page’s General Settings > Page Options & Style > Header Color Style for Header 1, make sure to have selected the dark version.
After this go to Codeless Slider > Codeless Slider Options > Layout, check the “Menu & Slider Navigation Color” option to be the same as the one chosen in page’s options. Do this for every slide of the slider you are using.
Let us know.Best regards!
in reply to: Space Between Header Navigation and Codeless SliderHello,
Glad to know you found your solution. Thanks for sharing.
Best regards!
in reply to: Revolution Slider not resizing on mobileHello,
Please add this code into your custom css box:
@media (max-width: 480px){ .rev_slider_wrapper .rev_slider { height: 190px !important; }}to increase the slider height in order for the call to action button not be cropped.
See result screenshot.
As for the arrows they are responsive already, but if you wish to decrease their dimensions further then add this code (inside the media rule block above):.tparrows { width: 40px !important; height: 40px !important; }and change the values to your wish.
Best regards!
Hello,
Please go to file css/bootstrap-responsive.css and find these lines:
.row-dynamic-el .media .type_image.alignment_center{ width:100% !important; left:0 !important; margin-left:0 !important; }Remove all
!importantfrom it. Result screenshot.Best regards!
in reply to: Visual Composer Not WorkingHello,
I checked the files folder and the file is there and it has the right access rights. But there is an error in your site and it says that file access of “wp-includes/js/tinymce/wp-tinymce.php” is forbiten, screenshot.
Please contact your host regarding this. As it is a server issue.
Let us know.Best regards!
in reply to: Blog Header TitleHello,
That is the right way. Glad to know it’s ok now.
Best regards!
in reply to: Slider RevolutionHello,
Please add this code into your custom css box:
@media (max-width: 480px){ .slider#slider-fullwidth { min-height: auto !important; }}Let us know.
Best regards!