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Forum Replies Created

  • 9 years, 12 months ago Mirela
    Participant
    in reply to: Visual Composer Not Working

    Hello,

    Please double-check wp-includes/js/tinymce/wp-tinymce.js.gz file to see if it exists. This issue is not present in our side so most probably you could have corrupted files. Send us your ftp as well. So we can check the files.

    Best regards!

    9 years, 12 months ago Mirela
    Participant
    in reply to: Portfolio images

    Hello,

    For the portfolio image, please add this code into your custom css box:
    .portfolio-item .tpl2 img { min-height: 353px;}

    -I am not quite sure what kind of shadow do you want to add, but however this is a styling customization not included in support.
    Let us know if you need further help with theme options.

    Best regards!

    9 years, 12 months ago Mirela
    Participant
    in reply to: image gallery

    Hello,

    Do you mean remove them? If so, add this code into your custom css box:

    #content .wpb_gallery_slides ul.flex-direction-nav {
        display: none;
    }

    Best regards!

    9 years, 12 months ago Mirela
    Participant
    in reply to: Import of demo data not working, import of online builder styles not working

    Hello,

    Like i previously wrote you, after importing dummy data, you now need to:

    1-Assign a home page and blog to your site. go to General Options > Select Special Pages, and assign the pages here.

    2-Go to Appearance > Menus, and remove all duplicates on your menu (caused by your multiple data import).

    3-Go to Appearance > Widgets, scroll down to “Inactive Widgets” and drag and drop the ones you want to use.
    Please read our theme’s documentation and watch the video tutorials to understand more how to customize theme.
    Let us know.

    Best regards!

    9 years, 12 months ago Mirela
    Participant
    in reply to: codeless slider arrows

    Hello,

    Please add this code into your custom css box:

    .codeless_slider_swiper .pagination-parent.nav-thumbflip.nav-slider {
        display: none;
    }

    Best regards!

    9 years, 12 months ago Mirela
    Participant
    in reply to: Option Header Button Not Working

    Hello,

    This is because the button in the header has the “default button” style. While the menu items have different css classes. If you want you can style it like menu using custom css code. Add it into your custom css box.
    Let us know.

    Best regards!

    9 years, 12 months ago Mirela
    Participant
    in reply to: Problem with portfolio title after theme update
    This reply has been marked as private.
    9 years, 12 months ago Mirela
    Participant
    in reply to: About video

    Hello,

    The youtube link is not supported. You have to actually upload a MP4 video to your server and add the link. Other supported videos are Webm & OGG video Url.

    Best regards!

    9 years, 12 months ago Mirela
    Participant
    in reply to: Big Problem with Safari Browser
    This reply has been marked as private.
    9 years, 12 months ago Mirela
    Participant
    in reply to: Bootstrap CSS file not being fetched

    Hello,

    This is not a theme issue. Please contact your host and make sure you have all necessary access right to theme files. Or that the execution time limit does not exceed before all files are loaded.
    Let us know.

    Best regards!

    9 years, 12 months ago Mirela
    Participant
    in reply to: Trouble Updatting To Tower Version 1.8.1

    Hello,

    Just like the error message says, you already have a theme named Tower on your host. So if you are updating from wordpress, then you need to delete previous tower theme first. Then proceed to installing the new version.
    If you have made changes to it and do not want to delete it’s files, then go to wp-content/themes, find and rename the current tower theme folder. Then continue uploading the latest version (or go back to dashboard and install theme there).
    Let us know if you need further help.

    Best regards!

    9 years, 12 months ago Mirela
    Participant
    in reply to: Visual Composer and WooCommerce products

    Hello,

    Please go to file woocommerce/content-product.php and find these lines:

    if ( 0 === ( $woocommerce_loop['loop'] - 1 ) % $woocommerce_loop['columns'] || 1 === $woocommerce_loop['columns'] ) {
    	$classes[] = 'first';
    }
    if ( 0 === ($woocommerce_loop['loop'] ) % $woocommerce_loop['columns'] ) {
    	$classes[] = 'last';
    }

    Edit them to:

    $classes = array();
    if ( 0 === ( $woocommerce_loop['loop'] ) % $woocommerce_loop['columns'] || 1 === $woocommerce_loop['columns'] ) {
    	$classes[] = 'first';
    }
    
    if ( 0 === ($woocommerce_loop['loop'] + 1) % $woocommerce_loop['columns'] ) {
    	$classes[] = 'last';
    }
    

    Let us know.

    Best regards!

    • This reply was modified 9 years, 11 months ago by Mirela.
    9 years, 12 months ago Mirela
    Participant
    in reply to: Can’t edit Revoltion Slider

    Hello,

    Glad to know it’s ok now. Thanks for sharing!

    Best regards!

    9 years, 12 months ago Mirela
    Participant
    in reply to: Media element not showing. VC say its a theme issue

    Hello,

    Please go to file includes/core/codeless_elements.php. Find and delete this line:
    vc_remove_element("vc_single_image");
    Le tus know.

    Best regards!

    9 years, 12 months ago Mirela
    Participant
    in reply to: Visual Composer Not Working

    Hello,

    Please disable all third party plugins first. Then enable them one at a time to find the one conflicting with Visual Composer.
    Let us know.

    Best regards!

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