Page 558 – Codeless Support Center

Forum Replies Created

10 years ago Mirela
Participant

in reply to: Internal Server Error

Hello,

As the message indicates, this is a server issue. Please contact your host regarding it. Also, please read this article to learn more about this common issue.

Best regards!

10 years ago Mirela
Participant

in reply to: Can’t change header height or header background image on Portfolio Item

Hello,

Please refer to this topic regarding this.

Best regards!

10 years ago Mirela
Participant

in reply to: No sliders from revolution slider

Hello,

Please import demo sliders from the sliders folder that came on with the theme’s main folder (downloaded from Themeforest). Then go to your page’s General Settings > Slider, and select the slider you want to use.

Best regards!

10 years ago Mirela
Participant

in reply to: Header and active page header problems

Hello,

If your site does not update in real time, then you need to contact your host.
Please send us your wp credentials in a private reply. So we can give a closer look to page header.

Best regards!
10 years ago Mirela
Participant

in reply to: Specular disables some elements from Visual Composer plugin
Hello,

There are two lines of “vc_remove_element(“vc_tour”);” did you removed them all? Please check at the “Deprecated” tab of Visual Composer elements showcase. This element is deprecated and is no longer supported in newer versions of Visual Composer.

Best regards!
- This reply was modified 10 years ago by Mirela.
10 years ago Mirela
Participant

in reply to: Change standard post slider

Hello,

Sorry but i don’t understand very well. I see you have set up page header in posts. This is indeed a static, not changing, just one picture header. And you can set it up to be different for every post, in posts General Settings > Page Header Options > Page header background.
Let us know.

Best regards!

10 years ago Mirela
Participant

in reply to: ie11 problem

Hello,

Are you accessing it for IE11 too? I can’t tell what is the issue with this much information. It could be the clients net restriction policy, or perhaps some extension of it’s browser. Can you give us more info regarding this?

Best regards!

10 years ago Mirela
Participant

in reply to: Visual Composer

Hello,

All the included plugins, including Visual Composer have extended licenses.
The rules of the marketplace doesn’t allow us to give the plugin activation code. You can use the existing version without any problem. We update all theme plugins to their latest versions in every theme release or in case when an urgent update is needed. In order to keep them always fully compatible with the current theme version.

If you don’t want to wait till the next theme update for the plugin renew, then you have to buy it yourself. We thought that this isn’t needed because the version included works perfectly. But you are free to make the choice that best fits your needs.

Best regards!

10 years ago Mirela
Participant

in reply to: Featured Products Disappeared from Home Page

Hello,

These elements (Products and Featured Products) are added to the VC panel after installing and activating Woocommerce plugin. They are not controlled by theme.
Please contact Woocommerce regarding these issues.

Best regards!

10 years ago Mirela
Participant

in reply to: Embed Contact Form

Hello,

Please install “Contact form 7” plugin. The contact form will be added as a VC element to the panel.

Best regards!

10 years ago Mirela
Participant

in reply to: custom sidebars not working

Hello,

The “Overwrite the default post layout” is valid for pages (post type) only. The blog single post (custom post type) are set up from General Options > Blog Options > Single Post Layout. And this layout (left+right sidebar) is not available for it.

Best regards!

10 years ago Mirela
Participant

in reply to: Portfolio Page Header Image

Hello,

Portfolio items do not have the same options as pages and posts. The page header is inherited from theme default page header settings.
It may be changed in future updates but for now i don’t have any information on it.

Best regards!

10 years ago Mirela
Participant

in reply to: Problem with portfolio title after theme update

Hello,

What plugins do you have installed? Maybe one of them has affected theme styles. Please send us your wp credentials in a private reply. So we can give it a closer look.

Best regards!

10 years ago Mirela
Participant

in reply to: Suppress "Project Description" and "Project Details" on Portfolio Items

Hello,

Can you please be more specific? I don’t understand what you want to do.

Best regards!

10 years ago Mirela
Participant

in reply to: Row ID not being set in VC. Cannot use # links in menu.

Hello,

Please watch this tutorial for instructions on how to build up an one page.
Let us know.

Best regards!

Viewing 15 posts - 8,356 through 8,370 (of 12,542 total)

← 1 2 3 … 557 558 559 … 835 836 837 →

Community Forums

Forum Replies Created

Site Links

Useful Articles

Login