Community Forums

Hello,

Please go to your wp-content/plugins folder in the wordpress root folder. You can access it via a ftp account or your cpanel account. In the wp-content/plugins find and rename the Codeless Builder and Kirki plugins.
This will make the WordPress dashboard accessive. Or add some ftp credentials too, so we can do it for you.

To avoid the html tags, check this article: https://support.codeless.co/?ht_kb=preventing-the-html-tag-in-topics-content

Best regards!

Hello,

This is a custom font. Did you add it yourself? Please check that the files are present in the font’s folder. The theme update overwrites theme files and folders setting them to the original state. So all newly added files need to be added again.

Let us know.
Best regards!

Hello,

There is nothing wrong or that you can not do yourself regarding the update.

1-“I only use the latest version of Envato Market, but the problem remains. After updating the theme, the Tower item disappears.”
This has nothing to do with the Envato Market plugin. When you update the theme, some important plugins get deactivated because of the update process. One of these plugins is the one that makes the ‘Tower’ menu item appear. So you only need to go to plugins, after updating theme and activate them again.

2-“the first message appears “You are not allowed to access this page””
Same logic for this as well. It is a common message of WordPress after an update process. Just go to yoursite.com/wp-admin directly after this. You will be able to access it without problems. Then to plugins, update/activate any plugin that needs it.

3-We are checking the support status and update it.

Let us know.
Best regards!

Hello,

Yes, sure. Please add the wp and ftp in your profile data. https://support.codeless.co/?ht_kb=add-private-login-credentials

Best regards!

Hello,

1) These buttons disappear in the mobile version.
I see that only wishlist is not shown, the search, cart and three bar menu is already visuble. To add the wishlist as well, i added this css:

@media (max-width: 979px){
.extra_tools_wrapper .tool.wishlist {
    display: block !important;
}
}

2) The product photo is cut in the tablet version.
I don’t see this. Here is what i see: https://ibb.co/4dM6FCv

3) How can I change the color of the “next and previous photo” buttons?
Add this css:

.single-product .flex-direction-nav .flex-next:before {color: #ccc !important;}
.single-product .flex-direction-nav .flex-prev:before {color: #ccc !important;}

4) How to put these buttons on the sides of the photo?
Add this css:

@media (max-width: 480px){
.single-product .flex-direction-nav .flex-next {
    position: absolute;
    right: -9em;
    top: 60%;
}
.single-product .flex-direction-nav .flex-prev{
    position: absolute;
    left: -9em;
    top: 60%;
}}

5) How to center the product title?
It looks quite in center to me. If you want to further position it, add some margin using custom css.

6) When you click on “solitaire”, another version of the online store appears with the filters on the left side. How can I make the page that opens my online store without those side filters?
This is a category page. Go to Customize > Shop > Shop Categories. Change here the categories page layout. Select fullwidth to remove the sidebar.

7) Login / Sign up is down and not centered vertically
This is centered to the div where it is. The lack of space in the mobile header, makes it scroll one under the other. I added this css to customize this:

.header-el.cl-h-cl_header_widget:nth-child(2) {
    display: none;
}
.header_container.cl-header-topnav-mobile .top_nav.header-row .header-el {
    width: auto !important;
}

8) In the mobile and tablet version, the “add to cart” button has no upper space. Also, in the mobile version, all the text is not contained within the button.
In the present css, i edited this:

.qty_container {
    margin: auto !important;
}

to this:

.qty_container {
    margin: 10px auto !important;
}

9) How can I center that button on the tablet version? – 10) The same as in point 8. How can I make the text inside the button?
I added this css:

.single-product-style-center .summary .inline-wishlist {
   width: 100% !important;
   margin-left: 0px !important;
   margin-top: 15px !important;
}

11) How can I change that loading animation?
The loading gif is puled from this location: https://engastadores.com/wp-content/plugins/yith-woocommerce-wishlist/assets/images/wpspin_light.gif
If you want to replace it, just replace the gif in this url. Make sure to keep the same name of it will not be found and thus, not load.

Best regards!

Hello,

To change the “Project Description” and “Project Details” you need to find the text and edit it directly in these files:

\includes\view\portfolio\single-container.php
\includes\view\portfolio\single-floating.php
\includes\view\portfolio\single-fullwidth.php
\includes\view\portfolio\single-gallery.php
Be careful because the text can be present more than once in one file. Make sure to change all by searching the entire file.

Best regards!