Forum Replies Created
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in reply to: Problems with displaying the portfolio
Hello,
I checked it in firefox as well but i do see the portfolio items very well. Screenshot.
Best regards!
in reply to: Header issuesHello,
You had errors in your custom css box. The comment tag you used is not correct. To comment use these
/* comment text*/. I changed the header height from 15% to 32%.
I added this code into the contact us page’s custom css box:.vc_empty_space { display: none; } .header_page .container { width: 90%; top: 0%; height: 100% !important; background: none; }-The three bar menu, is the side bar navigation. I set it off at General Options > Layout > Extra Side Navigation.
Please check your site and let us know.Best regards!
Hello,
Sorry for the late reply. I’m glad to know you set it up.
Let us know for anything.Best regards!
in reply to: service small icon link open in a new windowHello,
Please go to file cv_templates/services_small.php and find this line:
<h4><a href="'.esc_url($data['link']).'">'.esc_html($title).'</a></h4>';
replace with this:
<h4><a target="_blank" href="'.esc_url($data['link']).'">'.esc_html($title).'</a></h4>';
Save file.Best regards!
in reply to: Problem with post button short codeHello,
Sorry for the inconvenience. Please go to file \includes\core\codeless_elements.php and find this line:
vc_remove_element("vc_btn");replace with this:
//vc_remove_element("vc_btn");
We will fix this in the next update.best regards!
in reply to: Theme Not Compatible With IE 8, 9, or 10Hello,
Can you please be more specific? I don’t see any issue on your site, nor any error. The CTA works fine on our side. Please send us a screenshot if you can. As we previously said you in this topic of yours, theme is compatible with IE9, 10 and 11. As for version 8, we do not offer support for it anymore because it is a very old version.
Let us know.Best regards!
in reply to: Problem with resposive in mobile and tablet.Hello,
Sorry for the late reply.
-There are some css files that do not let this code take effect. Please go to file css/bootstrap-responsive.css and find these lines(1347):#logo{float:right;left:0 !important; right:0 !important; -webkit-transform: none !important; -moz-transform: none !important; -ms-transform: none !important; -o-transform: none !important; transform: none !important; }edit to this:
#logo{float:right;left:0; right:0 !important; -webkit-transform: none !important; -moz-transform: none !important; -ms-transform: none !important; -o-transform: none !important; transform: none !important; }-Then in the same file find this code(1383):
.clients .item{ width:250px !important; }Edit to this:
.clients .item{ width:250px; }I made some minor changes to the css code in your custom css box, too. With these it should be ok.
Let us know.Best regards!
in reply to: Can't get any demo data to work properlyHello,
@allowishus,
I did nothing but import demo data as described in documentation. The memory limit is big enough now for the import to be finished with success. You won’t have any issue in the future for any other update.Best regards!
in reply to: Multiple Staff CarouselHello,
Sorry for the inconvenience but this is not possible because all staff carousel’s prev/next arrows will point to the same id. Please use single staff elements instead.
Best regards!
in reply to: Blog Style "Timeline" not workingHello,
The Timeline blog style does not have any issue. Please make sure you have set up blog page in Settings > Reading first. If the issue persists, send us your wp credentials in a private reply. So we can give it a closer look.
Best regards!
in reply to: Custom JS – Custom Page Header – sidebar mobileHello,
1-That is because you have set up a left sidebar. The order goes left to right. You can change the sidebar position to right and it will display after the blog posts in mobile mode.
2-Please make sure you have set the page as Posts page at Settings > Readings, and at General theme Options first. Then enable Page Header in General Settings > Page Header Options.
3-Add directly the code without thejQuery(document).ready(function(){});
Like this:/*jQuery(document).ready(function(){ });*/ console.log("ok");Best regards!
in reply to: Hide rows on mobile/responsive modeHello,
Please clear cache and refresh page. The responsive is ok, i can see your site is no longer responsive (screenshot). What do you mean by “changes I make to 1/12 or 12/12 columns doesn’t display as I would normally expect”? Please send us a screenshot so we can better understand you.
Best regards!
in reply to: posts descriptionHello,
It doesn’t! Where are you testing this? Please send us a link, so we can check.
Best regards!
in reply to: Visual Composer / Portfolio lost projectsHello,
Sorry can please be more specific? What issue do you have? The content is saved in the database, with your settings as well, so it is not affected by any theme update. If you have changed only the number of posts to display in a page (topic mentioned) then the maximum effect you would have after theme update, is getting back the pagination or only a limited number of post displayed.
Did you made any other change to theme files?
What do you mean by ‘all media is “not attached” to a post, although it does‘?
Let us know.Best regards!
in reply to: Top link in Small service icon differentHello,
The ftp credentials are the login data you use to access your files directly. This is needed because we need to edit the js/main.js file for the mobile menu. And this file is not accessible from wordpress dashboard.
You had an error in your custom css box, that is why the code i gave you was not working. You had added this line:// Disable the WordPress Admin Bar for all but admins. if (!current_user_can('administrator')): show_admin_bar(false);endif;which is wrong. First, the comment in custom css box is not by double slash
//but like this/* comment text */and second you had added a php code into it. This section is for css code only. Every other, will generate an error.
I edited that and added this other code:
p a:hover { color: #413A64 !important;}
Please check your site, it’s ok now.Best regards!