Community Forums

Hello,

Sorry for the late reply.
This is strange. Please make sure you have all necessary rights to access/make changes to theme files.
Send us your wp credentials in a private reply, so we can give it a closer look.

Best regards!

Hello,

@Nadeem4ul,
Nice ti know it’s all set now.

@jan_javornik, Please send us your site’s url so we can give it a look.

Best regards!

Hello,

Sorry for letting you wait.
We have fixed the animation issue, in the latest update. Which has just been released. Please update theme.
Let us know for anything.

Best regards!

Hello,

Because of the update, Visual Composer has made changes to it’s files. Since you have other plugins installed, they may interfere with the new code and issues arise. We do not have this issue on our side so there must be something in your site that conflicts with the new Visual Composer update. However, please replace the above css code, with this one:
`.wpb_animate_when_almost_visible { opacity: 1 !important;}
.ult-ih-item .ult-ih-content { opacity: 1 !important;}
.wpb_column.centered_col { opacity: 1 !important;}`

I can’t login in your dashboard (screenshot)

Best regards!

Hello,

You can edit it in file wp-content\plugins\woocommerce\includes\class-wc-product-simple.php in your WooCommerce plugin installation.

Best regards!

Hello,

@Bittyfawn,
Please make sure you have enough execution time limit and memory. The import if is made with the attachments too is quite big so if you do not give it enough space it will delay the process or give a time out error.You can ask your host to increase these for you.
If you are still having problems, send us your wp credentials in a private reply. So we can give it a closer look.

Best regards!

Hello,

Yes, please go to file js’main.js and find these lines:

function clientsCarousel(){
	"use strict";

	var $self = $('.clients_caro');
	if($self.length){
		$self.css('display', 'none');
		$self.imagesLoaded(function(){
			$self.css('display', 'block');
			$self.carouFredSel( 
			{
						items:4,
						auto: false, 

Edit auto: false, to auto: true, Save file.
Now go to clients element options and select ‘Carousel’ > ‘Yes’.

Best regards!