Forum Replies Created
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in reply to: Edit Services Circle Icon
Hello,
Please make sure you have all necessary access rights on images, from your host. This does not happen on our end so i can’t reproduce it. Please create a user for us, with admin rights and send the credentials in a private reply. So we can look this further.
Best regards!
in reply to: Layout problemHello,
Please check you internet connection. Also installing a cache plugin can help you.
Let us know.Best regards!
in reply to: Recent news date/time formatHello,
Sorry this is not included in theme options.
Best regards!
in reply to: Updated ThemeHello,
To update theme, you need to overwrite all theme files and folders with the new one. If you have made changes to theme files, it is recommended to always keep a back up of them. The content and settings will not be affected as they are stored in the database. Please read in our documentation for more detailed information.
Best regards!
in reply to: Adding a new URL parameter to the video widgetHello,
Thank you for the information. To make the code understandable, please make sure to include it inside the <code> tags. If you go to the ‘text’ tab of text editor, instead of the ‘Visual’ you will see it in the option bar.
I edited this one for you.
Best regards!
in reply to: Page Title "Roll-in" effectHello,
From what i see in your site, the page titles do not roll in. You probably needed to clear cache in order to see the changes.
Let us know if you still need our support.Best regards!
in reply to: Can I disabled sticky header on a single page?Hello,
Please add this code into your custom css box:
.page-id-8 .header_wrapper.header_1.background--light.open { position: relative !important; }Best regards!
in reply to: Bug with the menue (newest version)Hello,
For the image below the menu in mobile, please add these lines into you custom css box:
@media (max-width: 767px){ .swiper-wrapper { padding-top: 81px !important;} .codeless_slider_swiper.parallax_slider { height: 317px !important;} }I do not see the arrows anymore. Did you manage to remove them?
The ‘keep in touch’ and ‘Recent Posts’ are widgets in footer. To edit them, go to Appearance > Widgets and find the footer columns. Edit the widgets found there.Best regards!
Hello,
Did you updated the plugins too, along with the theme? Please update theme and plugins to their most recent version. If the issue persists, send us your wp credentials in a private reply so we can give it a closer look.
Best regards!
in reply to: mobile_small_menu openHello,
I can not test this. The site whenever in mobile, redirects to another url. Please check it again in mobile. Make sure you have removed any possible redirect so we can check it again.
Let us know.Best regards!
in reply to: how to add a new font-family?Hello,
Please make sure to have added the files in font folder. If you can send us your wp credentials and ftp in a private reply, so i can check what’s missing.
Best regards!
in reply to: Problem with bullet alignment in listsHello,
Yes, we can see it, but can not reproduce it on our side as it does not happen.(we are using chrome as well) Please send us your wp credentials in a private reply, so we can check this further.
Best regards!
in reply to: VC Full Blog paginationHello,
Sorry for the late reply.
You have an old version of the Visual Composer plugin. Please update it first and let us know if the issue persists.
You can get the new version from the latest theme update. Download it from your Envato account.Best regards!
in reply to: Full Blog with Style "Timeline" not showingHello,
Sorry for the late reply.
Yes, please send us your wp credentials so we can look this further.Best regards!
in reply to: Can't use minify plug-insHello,
Sorry for the late reply.
Please use any plugins to achieve that. All theme files have a purpose and can not be excluded. We can suggest you to make a local copy of your site and try out several minifying plugins.
Deleting all unnecessary pages/posts/plugins will speed up your site too.Best regards!